Robert Teague
Riverview
Summary
Results-driven manager with a proven track record in customer service and team leadership. Expertise in decision-making and problem-solving drives operational excellence and enhances guest experiences.
Overview
2027
2027
years of professional experience
Work History
Manager
Penthouse Club Tampa
05.2026 - Current
- Managed a diverse team of 30–40 personnel to streamline daily operations and elevate guest experiences in a high-volume premier venue.
- Managed nightly financial operations, including secure processing and reconciliation of substantial cash flow volumes to uphold fiscal accountability.
- Implemented strategic improvements in logistics to deliver a seamless and elite customer experience across all service areas.
- Coordinated staff schedules to optimize workforce efficiency during peak hours.
- Oversaw inventory management, ensuring product availability and minimizing waste.
- Implemented promotional strategies to enhance club visibility and attract clientele.
- Monitored compliance with health and safety regulations within the establishment.
- Facilitated communication between departments to streamline operations and resolve issues quickly.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
General Manager
Johnson's Tampa
07.2023 - 05.2026
- Implemented aggressive sales strategies to enhance revenue, resulting in a 56% increase in weekly sales during a three-year tenure.
- Supervised personnel operations, facilitating seamless integration and communication among 15 internal staff members and over 40 independent contractors.
- Revamped recruitment strategy to enhance talent acquisition and retention efforts.
- Cultivated a high-performing team culture and boosted staff morale, recognized for supportive leadership and mentorship.
- Oversaw daily operations, ensuring alignment with company goals and efficiency standards.
- Addressed customer complaints and feedback with immediate action, turning dissatisfied customers into loyal patrons.
Owner/Operator
Me Lumpia Long Time LLC
10.2019 - 07.2023
- Founded and executed all back-end corporate architecture for a successful mobile culinary business, nearly doubling annual profits from startup to exit.
- Managed financial operations, overseeing payroll processing, P&L reporting, and budget allocation to ensure fiscal responsibility.
- Directed supply chain and vendor management initiatives, negotiating contract terms with suppliers to safeguard profit margins against inflation.
- Directed municipal and state regulatory compliance, securing corporate licensing, operational permits, and food safety management certifications.
- Facilitated training and mentorship for staff on food safety protocols and operational standards.
- Streamlined workflow processes, improving overall productivity and service speed.
- Established strong vendor relationships, negotiating favorable terms for supplies.
- Formulated and executed innovative marketing strategies to enhance brand visibility and expand customer base.
Manager/DJ
Swinging Richards
2015 - 10.2020
- Directed facility operations, overseeing nightlife entertainment schedules and ensuring seamless execution.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Executed strategic recruitment and onboarding processes to enhance team performance and foster talent development.
- Implemented strategies to empower employees, resulting in increased productivity and heightened engagement in work tasks.
Education
High School Diploma -
Northview High School
Century, FLAssociate of Arts - General Studies
Pensacola State College
Pensacola, FLSkills
- Stakeholder management
- Customer Service
- Team leadership
- Staff training
- Coaching
- Decision-making
- Problem-solving
- Microsoft Office
- Computer skills
- Performance management
Timeline
Manager
Penthouse Club Tampa
05.2026 - Current
General Manager
Johnson's Tampa
07.2023 - 05.2026
Owner/Operator
Me Lumpia Long Time LLC
10.2019 - 07.2023
Manager/DJ
Swinging Richards
2015 - 10.2020
High School Diploma -
Northview High School
Associate of Arts - General Studies
Pensacola State College