Robert Terrell
Eastpointe,MI
Summary
Dynamic and reliable professional with experience at FOX, excelling in guest service and safety awareness. Proven ability to maintain a secure environment while ensuring smooth operations. Strong team player with a commitment to cleanliness and organization, consistently delivering exceptional customer relations and support in fast-paced settings.
Professional with strong background in guest services and event management, prepared for usher role. Known for strong communication and problem-solving skills. Team player with proven ability to adapt to changing environments and ensure smooth operations. Reliable, approachable, and focused on delivering exceptional customer experiences while maintaining high standards.
Personable and attentive with strong interpersonal skills and positive attitude. Possesses understanding of crowd management and conflict resolution, along with effective communication and organizational skills. Aims to enhance guest experiences and ensure smooth operations.
Overview
3
3
years of professional experience
Work History
Usher
FOX
01.2023 - 04.2024
- Greeted customers with smile and provided friendly, knowledgeable service.
- Sold admission, processed payments, and issued tickets.
- Assisted patrons with seating by giving directions and lighting paths.
- Directed ticket holders to seats and facility locations.
- Worked with other staff members to facilitate smooth flow of operations.
- Collaborated with other ushers to facilitate smooth transitions between performances and intermissions.
- Maintained secure environment, ensuring safety protocols were followed during events.
Dishwasher
Oliver Garden
06.2021 - 12.2021
- Followed supervisor instructions to complete tasks on time.
- Kept kitchen areas neat and clean by removing trash and organizing supplies.
- Assisted with kitchen prep work to help operations run smoothly and meet customer needs.
- Cleared, washed and stacked all plates, dining utensils, and trays quickly and without breaking.
- Maintained a safe working environment by properly using and storing cleaning chemicals according to safety guidelines.
- Completed extra cleaning work on garbage cans, racks, dry storage areas, and other fixtures to keep kitchen spotless.
Education
High School Diploma -
Southeastern High
Detroit, MI06-1975
Skills
- Cleaning and sanitizing
- Team player mentality
- Safety awareness
- Patience and composure
- Reliability and punctuality
- Guest service
- Customer relations
- Verbal communication
- Professional appearance
Timeline
Usher
FOX
01.2023 - 04.2024
Dishwasher
Oliver Garden
06.2021 - 12.2021
High School Diploma -
Southeastern High