ROBERT MIRAMBEAU
Miami,FL
Summary
Dynamic professional possesses excellent communication and customer service skills. Builds good rapport with customers through positive engagement. Highly committed to providing outstanding product demonstrations. Well-qualified Brand Ambassador/Individual familiar with skills and abilities needed to succeed. Possessing strengths in task prioritization and customer service. Ready to leverage training and experience to take on new professional challenges.
Brand Ambassador dedicated to driving awareness and promoting market growth. Experienced in researching, hosting and coordinating marketing events. Skilled in helping customers find desirable products and boosting sales.
Overview
18
18
years of professional experience
Work History
Brand Ambassador
Dentsu
11.2021 - Current
- Maintained clean, organized and professional work environment.
- Achieved targeted marketing goals by collaborating closely with team members to develop effective strategies for each campaign.
- Communicated product value, quality, and style to educate and entice potential customers.
- Delivered memorable experiences at trade shows through expert knowledge of products, engaging booth design, and compelling interactions with attendees.
School Security Guard
Miami Dade
08.2015 - 08.2023
- Improved school safety by conducting regular security checks and monitoring surveillance cameras.
- Improved knowledge of security services available to students and campus personnel by participating in workshops and [Type] trainings.
- Acted as deterrent to prevent criminal actions, vandalism and misconduct to allow business to conduct operations in safe environment.
- Gathered information, identified, and implemented resolution, planned follow-up and logged and filed incident report to successfully manage complaints.
- Utilized radio, telephone and [Type] communications equipment to contact other on-campus personnel and external authorities.
- Participated in ongoing training and professional development programs to maintain updated knowledge of security procedures and technologies.
- Served as initial contact for campus visitors and provided directions to specific buildings for events.
- Investigated suspicious activities and persons to maintain security of premises.
Kids Church Volunteer Staff
Miami Vineyard Community Church
01.2013 - 08.2017
- Strategized ways to improve and automate staffing (leaders and volunteers) for weekend services
- Identified small group leaders for development and provided coaching
- Scheduled volunteers and communicated staffing needs and lesson objectives with Weekend Team Leaders
- Served in Discover Zone (Ages 0-5 years) which includes check-in, parent orientation for newcomers, direct parents, address volunteers' lesson questions, and provide dismissal directives
- ECHO Lead Team (Services for young adults 18-29 years)
- Planned service discussion topics, identified meal options, reviewed and evaluated previous service, made recommendations for improvement
- Managed the communication and product purchases of T-shirts and promotional materials
- Recruited and led setup for services, as well as assigned service responsibilities
- Strategized logistics for attendance, transportation, and lodging at conferences
- Managed funds received from donations for mission trips, to include funds collection, allocation of expenses, and recording transactions
- Identified and coordinated lodging, car rental, and meals for the duration of the trip
- Created schedule for all activities, monitored attendance and debriefed at end of day
- Built and maintained relationship with missionaries.
- Assisted pastors with administrative tasks such as managing calendars or organizing paperwork relevant to their work.
President & CEO
Robert & Solid Rock Corp.
09.2010 - 08.2015
- Recruited, interviewed and hired independent contractors to serve as customer service representatives for Fortune 500 clients
- Set expectations for new hire process, training, IT requirements, and payroll with independent contractor
- Liaison between independent contractor and Fortune 500 client throughout the statement of work
- Tracked time off, holiday pay and processed payroll
- Developed independent contractor by providing feedback and coaching on commitment adherence
- Terminated independent contractors not adhering to Statement of Work guidelines.
Team Leader
Mary Kay
05.2006 - 08.2010
- Led sales team to produce 5000 dollars in monthly production
- Identified potential consultants and extended invitations to events
- Planned, organized and hosted 'Skin Care' Parties to close sales and recruitment
- Educated and influenced clients on financing options
- Delivered dual marketing presentations to new consultants
- Helped new consultants evaluate the investment options most beneficial to them
- Trained consultants to recruit, sell, plan, and organize events
- Attended consultants' parties to provide support, feedback and coaching
- Accommodated clients scheduled for product delivery
- Strategized product delivery timing.
Education
Bachelors in Elementary Education -
Trinity International University
Associates in Biblical Studies -
AIM
01.2014
Skills
- Community Outreach
- Employee Development
- Data-driven decision-making
- Target Audience Identification
- Large Crowd Management
- Client Prospecting
- Engaging Storytelling
- Creative Thinking
- Account penetration
- Revenue Generation
- Teamwork and Collaboration
- Strategic planning capabilities
Qualifications Summary
Self-starter entrepreneur with diverse leadership skills in recruiting, presenting, managing and monitoring performance, as well as executing day-to-day operations activities. Bi-lingual (English-Spanish)
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Haitian Creole
Native or Bilingual
Timeline
Brand Ambassador
Dentsu
11.2021 - Current
School Security Guard
Miami Dade
08.2015 - 08.2023
Kids Church Volunteer Staff
Miami Vineyard Community Church
01.2013 - 08.2017
President & CEO
Robert & Solid Rock Corp.
09.2010 - 08.2015
Team Leader
Mary Kay
05.2006 - 08.2010
Bachelors in Elementary Education -
Trinity International University
Associates in Biblical Studies -
AIM