Robert Theuerkauf
Louisville,KY
Summary
To grow in my career in customer service
Retail worker with proven track record in delivering high-quality customer service and maintaining smooth operations. Known for reliability and adaptability in dynamic environments, contributing effectively to team goals. Excels in cash handling, customer interaction, and problem-solving with focus on achieving results.
Overview
3
3
years of professional experience
Work History
Shift Leader
Homemade Ice Cream And Pie Kitchen
05.2024 - Current
- Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
- Enforced company policies and regulations with employees.
- Trained new employees and delegated daily tasks and responsibilities.
- Completed cash and credit card transactions accurately using POS software.
- Worked to constantly keep the store clean and all product stocked
Server/Host
Waldo's Chicken and Beer
09.2022 - 04.2024
- Interacted and took care of guests, making sure they had everything they needed while providing them with the best service possible
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Warehouse Worker
Target
09.2023 - 02.2024
- Operated equipment while observing standard safety procedures.
- Verified quantity and description of materials received by checking merchandise against packing list.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Consistently lifted materials weighing as much as 100 pounds.
Cashier
Target
09.2023 - 02.2024
- Took care of customers when they were done shopping to make sure they were treated kindly and with respect to ensure they have a good experience at the store
- Helped customers complete purchases, locate items, and join reward programs.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Host
California Pizza Kitchen
01.2022 - 12.2022
- Sat guests and cleaned tables after they were done being used
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Contributed to team success through effective communication and cooperation with coworkers and management.
- Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
Drive through team member
Raising Canes
08.2021 - 11.2022
- Worked all drive through positions and treated customers with respect
- Developed strong customer service and product knowledge skills to enhance individual and team performance.
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Developed strong cooperative relationships with coworkers and managers.
Education
High school degree -
DuPont Manual High School
Louisville, KY05.2024
Skills
- Playing the guitar
- Positive Attitude
- Cash Handling
- Team Leadership
- Problem-Solving
- Customer service focus
- Decision-making capabilities
- Flexible Schedule
- Recording/engineering music
Personal Information
- Date of Birth: 08/14/05
- Nationality: American
Accomplishments
Have preformed a plethora of live concerts, both solo and with bands/ensembles, both for school and on my own. I love to create music and collaborate with the people around me.
Timeline
Shift Leader
Homemade Ice Cream And Pie Kitchen
05.2024 - Current
Warehouse Worker
Target
09.2023 - 02.2024
Cashier
Target
09.2023 - 02.2024
Server/Host
Waldo's Chicken and Beer
09.2022 - 04.2024
Host
California Pizza Kitchen
01.2022 - 12.2022
Drive through team member
Raising Canes
08.2021 - 11.2022
High school degree -
DuPont Manual High School
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