Robert Toon
Business Administration student at the University of Colorado Colorado Springs pursuing a career in environmental protection and sustainability. Dean's List honoree with a 3.559 GPA and coursework in finance and marketing. Combines analytical business skills with a strong commitment to collaboration, service, and responsible stewardship — well-suited for mission-driven, nonprofit, and environmental organizations.
Personable and adaptable individual with knack for delivering exceptional customer service and creating memorable dining experiences. Possesses strong understanding of menu offerings and food handling protocols, along with solid multitasking and communication skills. Able to contribute to positive dining atmosphere and ensure guest satisfaction.
Offering friendly and professional demeanor, ready to learn and excel in dynamic restaurant environment. Brings understanding of effective table management and guest interaction, coupled with ability to quickly adapt to new tasks. Ready to use and develop communication and customer service skills in [Desired Position] role.
Skills
Education
Bachelor of Science - Business Administration
- Emphasis: Business Administration; Minor: Finance. Anticipated Graduation: December 2026
- Relevant Coursework: Principles of Marketing, Productivity Applications for the Workplace, Introduction to Management and Organization, International Business
- GPA: 3.559
- Professional Development: Learning Sustainable Development
- Dean's List: May 2025
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Achieved excellent customer satisfaction by completing several tasks with accuracy and efficiency.
Work History
Part-Time Server
1 Year 4 Months- Delivered attentive customer service to retirement community residents in a fast-paced dining environment
- Maintained cleanliness and sanitation of tables, floors, and equipment to meet health and safety standards
- Restocked dining products and supplies to ensure smooth service operations
- Collaborated with team members to coordinate service and achieve daily operational goals
- Prepared silverware and dining setups before each service period
- Monitored dietary restrictions and special requests, coordinating with kitchen staff for safe meal preparation.
- Delivered attentive table service to residents in dining room, ensuring accurate orders and timely meal delivery.
- Supported team members with banquet and special event service, adapting quickly to changing dining needs.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.