Robert Torres Sebastian
San Diego,CA
Summary
Dynamic and bilingual professional with exceptional customer service skills, honed at Nekter Juice Bar. Proven ability to lead and train team members, while ensuring smooth operations. Adept in cash handling and food preparation, consistently creating a welcoming atmosphere that enhances customer satisfaction. Passionate about delivering outstanding experiences in fast-paced environments.
Overview
4
4
years of professional experience
Work History
Team Member
Menchies Yogurt
San Diego, CA
01.2022 - 04.2022
- Provided excellent customer service by addressing inquiries and resolving issues.
- Operated cash register efficiently while handling transactions accurately.
- Educated customers on product offerings and promotions effectively.
- Performed daily opening and closing duties such as setting up shop displays or counting cash drawers.
- Cleaned counters, tables and fountain equipment, following quality checkpoints.
Front of House Staff Member
Los Panchitos Mexican Food
San Diego, CA
05.2022 - 06.2023
- Maintained high standards of customer service during high-volume, fast-paced operations.
- Monitored inventory levels and assisted in restocking supplies as needed.
- Handled cash register transactions accurately while processing customer orders.
- Performed opening and closing duties such as setting up displays, restocking items, and cleaning the sales floor.
- Completed day-to-day duties accurately and efficiently.
Team Member
Nekter Juice Bar
San Diego, CA
10.2023 - Current
- Managed inventory by restocking ingredients and monitoring freshness levels.
- Assisted customers with menu selections and provided product information.
- Collaborated with team members to ensure smooth workflow during peak hours.
- Engaged with customers to create a welcoming atmosphere in the juice bar.
- Followed company policies regarding handling cash transactions accurately.
Education
Some College (No Degree) - Child and Adolescent Development
California State University
San Marcos, CASkills
- Bilingual in English and Spanish
- Leadership skills in training others
- Proficient communication skills
- Customer service
- Team collaboration
- Food preparation experience
- Cash handling
- Exceptional customer service
References
Jeet Patel (Nekter Store Owner) (256) 777-2703
Samantha Culas (Nekter Assistant Manager) (808) 940-6871
Nikki Gulck (Instructional Coach) ngulck@hightechhigh.org (562) 896-2141
Sara Kennedy (Success Coach) skennedy@hightechhigh.org (619) 693-8418
Additional References
More references upon request
Timeline
Team Member
Nekter Juice Bar
10.2023 - Current
Front of House Staff Member
Los Panchitos Mexican Food
05.2022 - 06.2023
Team Member
Menchies Yogurt
01.2022 - 04.2022
Some College (No Degree) - Child and Adolescent Development
California State University