Summary
Overview
Work History
Education
Skills
Languages
Languages
Timeline
Generic

Robert Vernola

Silver Spring,United States

Summary

Hardworking and reliable employee with extensive background operating cash registers, stocking merchandise and providing excellent customer service. Highly organized, proactive and punctual. Works well within team settings. Dedicated employee with strengths in customer service, sales and promotion strategies. Successful in teaching junior employees how to maximize performance.

Overview

5
5
years of professional experience

Work History

Cashier/Stocker

CVS Pharmacy 1499
Silver Spring, MD
03.2024 - Current
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Followed company security procedures for handling large sums of money.
  • Conducted price checks for special orders or discounts as requested by customers.
  • Stocked shelves with merchandise when needed.
  • Performed other duties as assigned by management.
  • Verified that customers were of legal age to purchase alcohol or tobacco products.
  • Issued receipts, refunds, credits or change due to customers.
  • Resolved customer complaints professionally in accordance with company policy.
  • Used suggestive selling techniques to promote add-on sales.
  • Greeted customers promptly and responded to questions.

Car Detailer

ProGrade Detailing LCC
Silver Spring, MD
05.2023 - Current
  • Inspected quality of work performed and corrected errors to exceed customer expectations
  • Evaluated each vehicle, determining specific cleaning needs and appropriate products to achieve desired results
  • Created strong relationships by promptly answering questions, following up after service appointments and implementing customer incentive program
  • Collaborated with co-workers to complete various tasks to customer satisfaction
  • Mixed abrasive compositions, cleaning solutions and compounds to wash and clean vehicles.

YOUTH SOCCER REFEREE

Takoma Park soccer
Takoma Park, MD
08.2019 - 11.2023
  • Supervises competition, including spectators and participants, during events
  • Cleans up and closes facility after events
  • Performs all work duties and activities in accordance City policies, procedures and safety practices
  • Promoted and modeled sportsmanship to increase player enjoyment and prevent on-field conflicts
  • Maintained soccer fields in line with league standards and optimal safety goals.
  • Recorded player attendance, scores, and other relevant information after each match.

Education

HIGH SCHOOL DIPLOMA -

NorthWood High School
Silver Spring, MD, United States
06.2024

Skills

  • Operating and maintaining equipment
  • Attention to detail
  • Time management skills
  • Issue Resolution
  • Customer Assistance
  • Wide range of equipment and chemicals
  • Dependable and punctual
  • Excellent customer service
  • Communication skills
  • Interpersonal skills

Languages

  • English, Native
  • Russian, Advanced

Languages

English
Native/ Bilingual
Russian
Professional

Timeline

Cashier/Stocker

CVS Pharmacy 1499
03.2024 - Current

Car Detailer

ProGrade Detailing LCC
05.2023 - Current

YOUTH SOCCER REFEREE

Takoma Park soccer
08.2019 - 11.2023

HIGH SCHOOL DIPLOMA -

NorthWood High School

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Robert Vernola