Robert Vince
Canton,MI
Summary
Focused Quality Controller with 20 years of experience conducting testing to facilitate quality and condition results. Possesses superior product knowledge to train and educate staff while maintaining optimal product storage and efficiency. Builds and maintains effective working relationships with internal and external customers.
Overview
35
35
years of professional experience
Work History
Quality Manager
Hearn Industrial Services
11.2022 - 12.2023
- Managed and archived quality documentation and participated in internal and external quality audits.
- Coordinated and oversaw periodic audits to evaluate product quality and safety and address non-conformances.
- Evaluated quality problems and performed assessments to identify and resolve issues.
- Updated quality control standards, methods, and procedures to meet compliance requirements.
Quality Senior Process Coach/ Team Manager
Ford Motor Company
07.2012 - 10.2023
- Provided coaching and mentoring to employees.
- Trained and mentored new personnel hired to fulfill various roles.
- Established and maintained quality control standards.
- Analyzed and evaluated training effectiveness and program outcomes.
- Developed job-specific competencies and performance standards.
- Coordinated training schedules across sites with supervisors and managers to optimize training initiatives and work-flow management
- Responsible for Quality Operating System for plant and its implementation and daily enforcement.
- Responsible for ensuring customers receives best quality product our plant could deliver.
- Responsible for making proper measurement adjustments that are required to address internal and external plant quality related issues.
- Responsible for addressing issues/ defects found in our daily FCPA audits and working with other departments to ensure these defects are cut off within their zones.
- Responsible for setting up inspection points in our Pre-delivery department to ensure defects do not leave the plant.
- Responsible for all inventory reduction plans for the plant as it relates to daily, monthly, and quarterly inventory targets.
- Responsible to deliver safe working environment for all employees through safety talks and plant communication.
- Responsible to deliver the department budget.
- Responsible for managing both salary and hourly workforce and to work with the UAW to resolve issues on the plant floor.
- Conducted needs assessments to identify gaps in performance and develop targeted learning solutions.
- Built and maintained professional relationships with vendors and suppliers.
- Facilitated virtual, in-person and blended learning sessions.
- Responsible to deliver harassment free working environment where employees can feel safe.
Supervisor
Ford Motor Company
07.1999 - 07.2012
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
- Monitored workflow to improve employee time management and increase productivity.
- Evaluated employee performance and coached and trained to improve weak areas.
- Achieved results by working with staff to meet established targets.
- Maintained compliance with company policies, objectives, and communication goals.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Conducted routine inspections to check quality and compliance with established specifications.
- Identified unsafe or unhealthful workplace conditions or hazards to enforce safe work practices and procedures.
- Solicited customer feedback to identify and improve on areas of weakness.
- Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
- Frequently inspected production area to verify proper equipment operation.
- Evaluated customer needs and feedback to drive product and service improvements.
- Resolved issues quickly to maintain productivity goals.
- Managed team production associates, overseeing productive production processes and meeting all deadlines.
- Coordinated with other departments to maintain smooth and efficient product flow.
- Established clear priorities and production quality standards.
- Prepared in advance for and addressed production problems, material deficits, equipment failures, and unavoidable delays.
- Supervised ongoing daily production phases.
- Kept accurate and detailed records of personnel progress and productivity.
- Monitored daily and weekly key performance indicators to maintain on-track status.
- Cultivated professional working relationships with peers and supervisors.
- Worked with UAW to resolve issue on the floor.
- Responsible for the accountability and discipline of the hourly workforce.
- Maintain a safe working environment for all workers.
- Responsible to maintain a harassment free environment.
- Schedule days off for our hourly workforce.
- Responsible to pay our hourly workforce.
Assembly Line Worker
Ford Motor Company
01.1989 - 07.1999
- Used established assembly instructions to complete jobs quickly, accurately, and with zero errors.
- Followed protocols to enhance protection and maintain safe work environment.
- Assembled components with minimal supervision, exceeding expected project milestones.
- Performed visual and functional inspection of components to determine quality and identify defects.
- Performed Hilo duties.
- Worked as hourly employee in Body Shop, Trim Shop, and Pre-Delivery.
- Worked as a UAW rep.
Education
Associate of Arts - General Studies
Lorain County Community College
Elyria, OH06.1993
Skills
- Documentation Control
- Analytical Mindset
- Quality Processes
- SOP Development
- Supplier Relationship Management
- Familiarity With Quality Standards
- Team Training
- Time Management
- Internal Auditing
- Quality Assurance
- External Auditing
- Decision Making
Enjoy free time with family and working out.
Enjoy watching my children play sports
Enjoy family vacations.
Enjoy working out in the gym.
Enjoy watching College and Professional football.
Timeline
Quality Manager
Hearn Industrial Services
11.2022 - 12.2023
Quality Senior Process Coach/ Team Manager
Ford Motor Company
07.2012 - 10.2023
Supervisor
Ford Motor Company
07.1999 - 07.2012
Assembly Line Worker
Ford Motor Company
01.1989 - 07.1999
Associate of Arts - General Studies
Lorain County Community College
Similar Profiles
Megan PattenaudeMegan Pattenaude
Inspector at Hearn Industrial ServicesInspector at Hearn Industrial Services
Willie BowlesWillie Bowles
Warehouse Worker at Hearn Industrial ServicesWarehouse Worker at Hearn Industrial Services
SATYA SATHVIK KASTALASATYA SATHVIK KASTALA
Production Line Worker at Hearn Industrial ServicesProduction Line Worker at Hearn Industrial Services