Summary
Overview
Work History
Education
Skills
Timeline
Generic

Robert Ward

Dalhart

Summary

Experienced with customer relationship management, ensuring high levels of customer satisfaction and retention. Utilizes persuasive communication techniques to drive sales and foster customer loyalty. Track record of effectively collaborating with team members to achieve sales objectives and maintain positive store environment.

Overview

10
10
years of professional experience

Work History

Sales Associate

United Supply
07.2024 - Current
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Helped customers locate products and checked store system for merchandise at other sites.

General Merchandiser

United Supermarkets
06.2023 - 05.2024
  • Kept sales floor clean, neat, and well-stocked for customers, helping to drive consistent sales with professional arrangements.
  • Pushed and stocked product in multiple departments and consistently met time targets.
  • Increased customer satisfaction by providing exceptional product knowledge and recommendations tailored to individual needs.
  • Maintained a safe shopping environment by adhering to company guidelines regarding cleanliness, health, and safety standards.

Laborer

Bartlett's Lumber
11.2022 - 04.2023
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Expanded skill set through continuous learning of new techniques, tools, and equipment related to laborer tasks.
  • Improved worksite efficiency by maintaining clean and organized work areas.
  • Performed general housekeeping and cleaning tasks.

Team Lead

Wendy's
01.2022 - 08.2022
  • Maintained high standards of customer service during high-volume, fast-paced operations.
  • Monitor food preparation methods, portion sizes, and food presentation.
  • Schedule and receive food and beverage deliveries, checking delivery contents to verify product quality and quantity.
  • Schedule staff hours and assign duties.

Dryer & Warehouse Operator

Hilmar Cheese Co.
06.2017 - 06.2021
  • Forklift operations in a fast-paced, demanding environment with safety held at upmost importance.
  • Load and unload products using a forklift and other material handling equipment.
  • Maintain equipment by troubleshooting breakdowns, performing preventive maintenance, recommending repairs, and performing routine pre- and post-inspections.
  • SAP experience obtained.

Assistant Manager

K-Bob's Steakhouse
05.2015 - 02.2017
  • Managed front-end and back-of-the-house duties, facilitating smooth restaurant operations.
  • Oversaw training needs, inventory control, supply orders, and other logistical responsibilities.
  • Scheduled staff hours and assign duties.

Office Manager

High Plains Safety Training
12.2014 - 05.2015
  • Medic first aid and CPR instructor with cash handling and inventory management responsibilities through ISNetworld.

Education

Sunray High School
Sunray, TX
05.2003

Skills

  • Forklift Operation
  • Advanced Boom Lift Operation
  • Advanced Scissor Lift Operation
  • Heavy Equipment
  • SAP

Timeline

Sales Associate

United Supply
07.2024 - Current

General Merchandiser

United Supermarkets
06.2023 - 05.2024

Laborer

Bartlett's Lumber
11.2022 - 04.2023

Team Lead

Wendy's
01.2022 - 08.2022

Dryer & Warehouse Operator

Hilmar Cheese Co.
06.2017 - 06.2021

Assistant Manager

K-Bob's Steakhouse
05.2015 - 02.2017

Office Manager

High Plains Safety Training
12.2014 - 05.2015

Sunray High School

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