ROBERT WASHINGTON
Jurupa Valley,CA
Summary
Skilled team player with strong background in various environments. Works well independently to handle assignments and always ready to go beyond basics assignments. Quick learner with good computer abilities.
Overview
11
11
years of professional experience
Work History
Petition Circulator
Prism West
01.2019 - 06.2023
- Worked various campaigns seeking out registered voters signatures to get important initiatives on individual states ballots.
- Top Performer, documented over 87% of signatures gathered were valid.
- Proven ability to learn quickly and adapt to new situations
- Self-motivated, with a strong sense of personal responsibility
Brand Ambassador
MKTG
08.2016 - 03.2019
- Worked closely with sales and marketing staff to conceptualize marketing campaigns and strategy that increased product popularity by 10%.
- Interviewed individuals through consumer engagements to collect and record product preferences
- Collaborated with customer service team members to give exceptional service throughout customers entire shopping and purchasing experience.
- Increased brand awareness through event marketing, demonstrations, sales, and brand promotion
Performance Development Coach
Time Warner Cable/ Spectrum
07.2012 - 08.2016
- Improved call center performance by developing new and bottom level performers into above average performers
- Responsible for demonstrating high level customer service Adhered to Company standards for resolving consumers concerns
- Saved and retained over 95% of current subscribers in order to increase growth.
- Managed time efficiently in order to complete all tasks within deadlines
Education
Bachelor of Arts - SOCIAL SCIENCE/AFRICAN-AMERICANS TUDIES
California State University, Northridge
Northridge, CA08.2005
Skills
- Team Goals
- Conflict Mediation
- Skill Development
- Project Requirements
- Excellent Communication
- Critical Thinking
- Decision-Making
- Performance improvement
Timeline
Petition Circulator
Prism West
01.2019 - 06.2023
Brand Ambassador
MKTG
08.2016 - 03.2019
Performance Development Coach
Time Warner Cable/ Spectrum
07.2012 - 08.2016
Bachelor of Arts - SOCIAL SCIENCE/AFRICAN-AMERICANS TUDIES
California State University, Northridge
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