Robert Washington
Chicago,IL
Summary
Dynamic and results-oriented professional with a proven track record at Gottlieb Memorial Hospital and Fed Ex Ground. Excelled in marketing and partnership development, enhancing customer satisfaction and streamlining communication channels. Demonstrated expertise in product packing and exceptional interpersonal skills, achieving significant improvements in operational efficiency.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Crew Member
KFC
Chicago, IL
08.2023 - Current
- I prepared the chicken and sides daily for customers.
- Practice hygienic food safety to prevent cross-contamination.
- Engaged with clientele as a cashier.
Telecommunications Operator
Gottlieb Memorial Hospital
Melrose Park, IL
04.2022 - 07.2023
- Resolved customer complaints regarding telephone service or technical issues.
- Listened to customer requests, referring to alphabetical or geographical directories to answer questions and provide telephone information.
- Responded promptly to emails and other forms of communication from customers seeking assistance.
Package Handler
Fed Ex Ground
Chicago, IL
03.2021 - 04.2022
- Assisted in the training of new package handlers on proper procedures and safety practices.
- Assisted in loading delivery trucks with prepared packages.
- Labeled parcels accurately according to company guidelines.
- Managed time efficiently to meet or exceed productivity targets.
Education
High School Diploma -
Orr Academy
Chicago, IL06-2012
Skills
- Pallet building
- Truck loading
- Product packing
- Telephone reception
- Call transferring
- Communication channel monitoring
- Marketing
- Performance evaluations
- Budget control
- Partnership development
Certification
- servsafe certificate
- job readiness training
References
References available upon request.
Timeline
Crew Member
KFC
08.2023 - Current
Telecommunications Operator
Gottlieb Memorial Hospital
04.2022 - 07.2023
Package Handler
Fed Ex Ground
03.2021 - 04.2022
High School Diploma -
Orr Academy