Professional Summary
Overview
Work History
Education
Skills
Languages
Timeline

Robert Waters

Firehouse Subs
Gainesville,Virginia
1
year of professional experience

Detail-oriented professional service with strong teamwork and analytical skills in the food service industry. I am committed to maintaining high standards of cleanliness and organization while improving workflow during peak hours. Eager to leverage expertise to elevate customer satisfaction and operational efficiency.

Work History

Team Member

8 Months
Firehouse Subs | 08.2025 - 04.2026
  • Provided exceptional customer service, ensuring satisfaction and repeat business.
  • Maintained cleanliness and organization of work area to meet health standards.
  • Assisted in food preparation, following safety guidelines and recipes.
  • Operated cash register efficiently, handling transactions accurately and promptly.
  • Collaborated with team members to improve workflow during peak hours.
  • Learned menu items thoroughly to offer informed recommendations to customers.
  • Participated in training sessions to enhance skills and operational knowledge.
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Developed strong customer service and product knowledge skills to enhance individual and team performance.
  • Operated register to process payments and collect cash payment for order totals.
  • Worked different stations to provide optimal coverage and meet production goals.
  • Increased customer satisfaction with prompt and accurate responses to inquiries, addressing concerns, and resolving issues.

Education

Bachelor of Arts - English

George Mason University | Fairfax, VA | 12-2025

Bachelor's of Arts in English, with a concentration in Folklore and Mythology.

Skills

Customer service
Teamwork and collaboration
Problem-solving
Attention to detail
Cash handling
Cleaning
Creativity and innovation
Verbal and written communication
Analytical thinking
Written communication
Microsoft office
Confidentiality understanding
Customer communication

Languages

English
Native or Bilingual
American Sign Language
Professional Working

Timeline

Team Member

Firehouse Subs
08.2025 - 04.2026Read More

George Mason University

Bachelor of Arts from English
Read More
Robert Waters