Robert Wessner
Minersville,PA
Summary
Accomplished Dining Services Director with a proven track record at Keystone Villa at Ephrata, enhancing operational efficiency and fostering a culture of continuous improvement. Expert in menu development and sanitation standards, I've led teams to excel in food safety compliance and innovative meal planning, significantly minimizing waste while boosting customer satisfaction. Skilled in department management and employee development, my strategic approach has consistently improved service quality and team performance.
Overview
5
5
years of professional experience
Work History
Dining Services Director
Keystone Villa at Ephrata
07.2023 - Current
- Promoted a culture of continuous improvement through regular staff evaluations and performance reviews.
- Collaborated with culinary team to develop innovative menus that catered to diverse dietary preferences and requirements.
- Led daily staff meetings to implement policies and update team members on meal plans.
- Cultivated a collaborative work environment by fostering open communication channels among staff members across various departments within the organization.
- Mentored new hires and junior team members by sharing industry knowledge, best practices, and fostering a supportive learning environment.
- Strengthened controls to minimize waste and reduce costs.
- Oversaw budget management, ensuring responsible expenditure on staffing, supplies, and marketing initiatives.
- Streamlined daily operations by optimizing staff scheduling and resource allocation.
- Monitored food production and corrected issues in preparation, portioning, or other areas.
- Kept inventory levels in line with expected demands.
- Hired, trained and directed 32-person team of dining services professionals.
- Managed staff schedules and maintained adequate coverage for all shifts.
- Maintained kitchen cleanliness and sanitation through correct procedures and scheduled cleaning of surfaces and equipment.
Dining Services Director
Juniper Village of Lebanon
08.2019 - 07.2023
- Promoted a culture of continuous improvement through regular staff evaluations and performance reviews.
- Collaborated with culinary team to develop innovative menus that catered to diverse dietary preferences and requirements.
- Led daily staff meetings to implement policies and update team members on meal plans.
- Cultivated a collaborative work environment by fostering open communication channels among staff members across various departments within the organization.
- Developed strategic marketing plans to increase brand visibility and attract new customers to the dining facility.
- Strengthened controls to minimize waste and reduce costs.
- Oversaw budget management, ensuring responsible expenditure on staffing, supplies, and marketing initiatives.
- Maintained exceptional standards of safety and sanitation in all areas.
- Managed risk effectively by identifying potential issues in advance and implementing proactive measures to address them.
- Optimized operational efficiency through advanced planning initiatives like menu rotation schedules and seasonal adjustments based on market trends analysis.
- Monitored food production and corrected issues in preparation, portioning, or other areas.
- Kept inventory levels in line with expected demands.
- Managed staff schedules and maintained adequate coverage for all shifts.
- Maintained kitchen cleanliness and sanitation through correct procedures and scheduled cleaning of surfaces and equipment.
- Implemented effective inventory control systems to reduce food spoilage and waste.
- Purchased food and cultivated strong vendor relationships.
Education
High School Diploma -
Pottsville Area
Pottsville, PA06-1990
Skills
- Cleaning and sanitation
- Sanitation standards
- Food presentation
- Food safety compliance
- Schedule management
- Meal planning
- Employee scheduling
- Menu development
- Supply ordering
- Department management
Timeline
Dining Services Director
Keystone Villa at Ephrata
07.2023 - Current
Dining Services Director
Juniper Village of Lebanon
08.2019 - 07.2023
High School Diploma -
Pottsville Area
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