Robert West
Lawson,MO
Summary
Dynamic and results-oriented professional with extensive experience in construction and business management, notably at Sutherland Lumber Company®. Excelled in customer relations and expert problem-solving, significantly enhancing operational efficiency and client satisfaction. Proven track record in quality assurance and management collaboration, driving project success and business growth.
Overview
29
29
years of professional experience
Work History
Building Specialist
Sutherland Lumber Company®
10.2020 - Current
- Followed all company policies and procedures to deliver quality work.
- Gathered, organized and input information into digital database.
- Collected, arranged, and input information into database system.
- Helped meet changing demands by recommending improvements to business systems or procedures.
- Figured barns,garages etc for customers. Ordered all materials arranged for delivery and construction.
Owner
Rel Construction
09.2017 - 09.2020
- Managed day-to-day business operations.
- Interacted well with customers to build connections and nurture relationships.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Negotiated price and service with customers and vendors to decrease expenses and increase profit.
- Trained and motivated employees to perform daily business functions.
Carpenter
C&C Trim Inc
04.1996 - 09.2019
- Specialized in specific carpentry tasks such as framing, finish work, or restoration projects to provide clients with tailored services and high-quality results.
- Repaired damaged doors, windows and other structures.
- Completed installations of building structures, trim, flooring, and cabinetry.
- Demonstrated versatility in carpentry techniques, working proficiently with both hand tools and power tools to achieve desired results.
Education
Diploma -
Lawson High School
Lawson, MO05.1994
Skills
- Customer relations
- Expert problem solving
- Analytical thinking
- Documentation management
- Management collaboration
- Quality assurance
- Quality assessment
Timeline
Building Specialist
Sutherland Lumber Company®
10.2020 - Current
Owner
Rel Construction
09.2017 - 09.2020
Carpenter
C&C Trim Inc
04.1996 - 09.2019
Diploma -
Lawson High School
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