Robert Westbrook
Crawfordsville,IN
Summary
Proven leader with extensive experience in warehouse operations and team management, notably at Pace Dairy. Excelled in enhancing efficiency and safety, demonstrating expertise in forklift operation and fostering a positive work environment. Achieved significant improvements in productivity and employee satisfaction, leveraging strong problem-solving skills and a self-motivated approach.
Overview
24
24
years of professional experience
Work History
Warehouse Worker
Pace Dairy
06.2014 - 05.2024
- Loaded, unloaded, and moved material to and from storage and production areas.
- Consistently lifted materials weighing as much as Number pounds.
- Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
- Reduced order processing times with streamlined picking, packing, and shipping procedures.
- Contributed to achieving team goals with consistent punctuality, reliability, and adherence to established performance standards.
- Operated various types of warehouse machinery safely, adhering to all relevant guidelines and protocols.
- Promoted a positive work environment by actively participating in team-building activities and taking initiative in group projects.
- Improved workplace safety by conducting regular inspections and addressing potential hazards promptly.
- Enhanced warehouse efficiency by implementing effective inventory management and organization systems.
Shift Manager
Steak N Shake
04.2013 - 06.2014
- Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
- Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
- Trained and mentored new employees to maximize team performance.
- Improved overall team performance by effectively delegating tasks and providing clear instructions.
- Promoted a positive work environment through open communication and constructive feedback.
- Kept employees operating productively and working on task to meet business and customer needs.
- Coached crew members to optimize performance and motivate toward more efficient work.
- Excelled in every store position and regularly backed up front-line staff.
Shift Manager
5 Guys Burgers And Fries
03.2010 - 03.2013
- Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
- Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
- Trained and mentored new employees to maximize team performance.
- Improved overall team performance by effectively delegating tasks and providing clear instructions.
General Manager
Taco Bell
02.2000 - 02.2010
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Developed and implemented strategies to increase sales and profitability.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
Education
Diploma -
Southwest High School
Jacksonville, NC06.1986
Skills
- Packaging and Labeling
- Picking and Packing
- Self-Motivated and Disciplined
- Cleaning and Organizing
- Loading and unloading
- Warehouse Safety
- Warehouse Operations
- Pallet Jack Handling
- Shipping and receiving
- Punctual and Dependable
- Forklift Operation
- Forklift Operations
- Safety Training
Timeline
Warehouse Worker
Pace Dairy
06.2014 - 05.2024
Shift Manager
Steak N Shake
04.2013 - 06.2014
Shift Manager
5 Guys Burgers And Fries
03.2010 - 03.2013
General Manager
Taco Bell
02.2000 - 02.2010
Diploma -
Southwest High School
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