Robert Whalen
Tunica,MS
Summary
Dedicated housekeeping professional with experience at ABM, GCA, and HES Facilities Management. Expert in maintaining pristine environments and enhancing operational efficiency. Proven ability to identify improvement opportunities while fostering teamwork. Skilled in inventory management and committed to delivering exceptional service, ensuring guest satisfaction through meticulous attention to detail.
Overview
28
28
years of professional experience
1
1
Certification
Work History
HOUSE KEEPING
ABM,GCA,HES FACILITIES MANAGEMENT
10.2017 - 10.2025
- Placed orders for housekeeping supplies and guest toiletries.
- Coordinated closely with housekeeping staff to ensure timely room preparations before guests'' arrival.
- Sustained a clean and organized work environment through diligent housekeeping practices.
- Identified opportunities for improvement within the housekeeping department, contributing to overall hotel performance enhancements.
- Promoted and conducted good housekeeping to maintain clean and organized work area.
SECURITY
Cobra Security Co
01.2015 - 01.2017
- Supervised security of $[Amount] worth of highly sensitive equipment.
- Enhanced client safety by conducting thorough security assessments and implementing tailored security protocols.
- Addressed security vulnerabilities promptly through thorough analysis of security logs, patch management, and collaborating with cybersecurity experts within the organization.
- Enhanced building security by upgrading and maintaining security systems and hardware.
BUSSER,HOUSEKEEPER,GROUNDMAN
Harrahs Casino And Resort
01.1998 - 06.2014
- Assisted servers in delivering food and beverages, ensuring timely service to enhance guest satisfaction.
- Maintained cleanliness of dining areas by promptly clearing tables and resetting for new guests.
- Collaborated with kitchen staff to ensure efficient communication regarding menu items and special requests.
- Supported team during peak hours by managing dishware and utensils, contributing to streamlined operations.
Education
Certificate - BUSINESS COMPUTER APLICATIONS
TUNICA COUNTY VO TECH
Tunica, MS11-1997
High School Diploma -
ROSA FORT HIGH SCHOOL
Tunica, MS05-1984
Skills
- Good housekeeping
- Housekeeping assistance
- General housekeeping duties
- BW housekeeping tasks
Certification
MARSHAL COUNTY CORRECTIONAL FACILITY
CERTIFICATE OF COMPLETION
MARCH 2016
Timeline
HOUSE KEEPING
ABM,GCA,HES FACILITIES MANAGEMENT
10.2017 - 10.2025
SECURITY
Cobra Security Co
01.2015 - 01.2017
BUSSER,HOUSEKEEPER,GROUNDMAN
Harrahs Casino And Resort
01.1998 - 06.2014
Certificate - BUSINESS COMPUTER APLICATIONS
TUNICA COUNTY VO TECH
High School Diploma -
ROSA FORT HIGH SCHOOL