Robert Wheatley
Manager
Chicago,IL
Summary
Self-starting Operations Manager offering high-level experience in supervision of workover and completion operations. Adept at directing work of completion consultants and completion supervisors. Successful introducing lean manufacturing to increase productivity and cut costs of completion. Well organized, attentive to detail and vigilant in achieving safety and environmental impact reduction objectives.
Overview
15
15
years of professional experience
2
2
years of post-secondary education
Work History
Account Executive
Printpiphany
07.2015 - 12.2023
- Participated actively in networking events and trade shows, representing the company professionally and expanding its reach within target markets.
- Maintained up-to-date knowledge on product offerings, ensuring accurate representation during sales pitches or negotiations with clients.
- Boosted client satisfaction by developing and maintaining strong relationships through effective communication.
- Managed a diverse portfolio of accounts to ensure consistent customer satisfaction and loyalty.
- Collaborated with marketing team to create effective promotional materials and campaigns for product launches.
Owner
Raub Greedy Clothing
07.2015 - 11.2022
- Drove year-over-year business growth while leading operations, strategic vision and long-range planning.
- Performed statistical analyses to gather data for operational and forecast team needs.
- Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
- Managed day-to-day business operations.
- Achieved under-budget and on-time project management to adhere to project goals.
Field Supervisor
US Census Bureau
01.2017 - 10.2021
- Met with customers to resolve issues and build productive relationships.
- Managed workover and completions engineering assignments and operator's completion plan.
- Worked in matrix management environment with oversight of division level managers, operations, sales, finance, human resources, safety and compliance.
- Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency and help company evolve and grow.
- Evaluated performance and progress, and made proactive adjustments.
Postal Supervisor
United States Postal Service
10.2014 - 03.2016
- Managed daily workload distribution, ensuring timely mail processing and delivery.
- Utilized USPS tracking systems effectively to monitor package progress and ensure prompt service delivery times are met consistently throughout the year.
- Monitored staff productivity, identifying areas for improvement and implementing necessary changes.
- Coordinated shipping schedules with carriers to ensure on-time delivery of goods while minimizing transportation costs.
- Managed a diverse team of postal workers, fostering an inclusive work environment that promoted teamwork and collaboration.
Operations Supervisor
UPS
01.2009 - 05.2014
- Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency and help company evolve and grow.
- Monitored supply chain and managed logistics functions for company.
- Enhanced operational performance and reduced labor expenses by developing and optimizing standard practices.
- Planned and resourced personnel and logistics for operations component exercises resulting in highly trained personnel ready to act quickly in critical roles.
- Introduced new methods, practices and systems to reduce turnaround time.
Education
Associate of Arts - Business Management
Wilbur Wright College
Chicago, IL 09.2008 - 05.2010
Skills
Priority management
Six Sigma Black Belt
Candidate pipeline management
Business requirements understanding
Annual evaluations
Personnel file management
Payroll administration
Management information systems
Risk analysis and management
Supply chain distribution
Budgeting and forecasting
Timeline
Field Supervisor
US Census Bureau
01.2017 - 10.2021
Account Executive
Printpiphany
07.2015 - 12.2023
Owner
Raub Greedy Clothing
07.2015 - 11.2022
Postal Supervisor
United States Postal Service
10.2014 - 03.2016
Operations Supervisor
UPS
01.2009 - 05.2014
Associate of Arts - Business Management
Wilbur Wright College
09.2008 - 05.2010