Robert White III
Troy,NY
Summary
Goal-oriented manager with distinguished experience in the automotive industries and proven leadership abilities. Expert in increasing productivity and customer satisfaction while driving revenue and sales. Committed to streamlining procedures while optimizing employee talent. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Relationship Manager
Launch Financial Group
07.2024 - Current
- Guided clients in selecting appropriate loan products tailored to individual financial situations.
- Coordinated with underwriting teams to resolve issues, ensuring timely loan closings.
- Maintained high level of customer satisfaction by providing prompt and accurate loan status updates.
- Enhanced client retention by providing outstanding service throughout the mortgage process, from pre-approval to closing.
- Followed up with clients on missing loan documents, providing guidance on best way to complete application process.
Finance Manager
Armory Automotive
07.2023 - 11.2023
- Managed automotive financing processes, ensuring compliance with industry regulations and internal policies.
- Collaborated with sales teams to create tailored financing solutions that increased conversion rates on vehicle sales.
- PVR while working in F&I $2,428
- Developed strong relationships with banks, credit unions, and other lending institutions to secure the best financing options for customers.
- No CIT Issues
Sales Manager
Nemer CJDR Of Saratoga
01.2022 - 05.2022
- Handled customer relations issues, enabling quick resolution and client satisfaction.
- Averaged $8,000+ PVR on front end of deals through 3 months. $2,400+ PVR for backend on for same period.
- Grew sales and boosted profits, applying proactive management strategies and enhancing sales training.
- Regularly appraised trade-in vehicles for customers.
- Held weekly meetings with GM and GSM to identify techniques to overcome sales obstacles.
Finance Manager
Saratoga Ford/Subaru
01.2018 - 05.2021
- While maintaining state & federal compliance policies related to the financing options of consumers within the dealership managed positive financial growth and products being sold within the department
- Maintained some administrative duties related to finance department as well
- Was able to grew and retained helpful relationships with local banks.
- PVR $1,186 on avg of 70+ turns
- Managed CIT list for the entire department
Special Finance Consultant
Destination Auto Group/ Credit Angels
03.2015 - 12.2017
- Consulted sub prime credit consumers with purchase and financing of new and used vehicles
- After reviewing credit report with client process was to would pre-qualify them with lender and help them select vehicle in inventory, After selecting vehicle process was to review contract and payments with customer and make sure to collect all bank stipulations up front.
Sales Manager
Goldstein Mitsubishi
01.2014 - 03.2015
- Evaluated performance against goals and implemented appropriate development plans
- Tracked pipeline data, won vs. lost opportunities and lead response times with Salesforce CRM
- Attended industry shows, conventions and other meetings with primary mission of expanding market opportunities
- Reviewed customer service agreements for terms and conditions pricing and accuracy
- Coached and counseled sales personnel, assisting with individual selling efforts and helping sales representatives reach targets
Sales & Leasing Consultant
Carbone Subaru Of Troy
11.2010 - 02.2013
- As sales and leasing consultant constructed and executed daily work plan to follow up with any potential sales leads
- Making sure to be educated with thorough product knowledge as well as current manufacture promotional rebates and incentives to identify and meet clients needs.
- Engaged with customers to effectively build rapport and lasting relationships.
Education
Certificate - Finance
Automotive Management Academy
03.2019
Associate of Science - Mortuary Science And Embalming
Hudson Valley Community College
Troy, NY05.2010
Skills
- Customer Complaint Resolution
- Sales Quota Management
- Consultative Selling Techniques
- Lender Relations
- Persuasive Selling
- Aftermarket Sales
- Profit and Revenue-Generating Strategies
- Market Research
- Risk Mitigation
- Product and Service Management
- Persuasive Negotiations
- Team Oversight
Certification
- Finance Training - AMA- March 2019
Baltimore Ravens Season Ticket Holder
I am a huge Baltimore Ravens fan. I drive down for all the homes games and try to attend a few away games each year.
Timeline
Relationship Manager
Launch Financial Group
07.2024 - Current
Finance Manager
Armory Automotive
07.2023 - 11.2023
Sales Manager
Nemer CJDR Of Saratoga
01.2022 - 05.2022
Finance Manager
Saratoga Ford/Subaru
01.2018 - 05.2021
Special Finance Consultant
Destination Auto Group/ Credit Angels
03.2015 - 12.2017
Sales Manager
Goldstein Mitsubishi
01.2014 - 03.2015
Sales & Leasing Consultant
Carbone Subaru Of Troy
11.2010 - 02.2013
Certificate - Finance
Automotive Management Academy
Associate of Science - Mortuary Science And Embalming
Hudson Valley Community College
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