Robert Wilcox
Troy,MO
Summary
Hardworking production professional with experience in galvanizing. Excellent at following precise production orders and good manufacturing practices. Offers attention to detail and top-notch multitasking abilities. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
9
9
years of professional experience
Work History
Hot Dip Labor
Universal Galvanizing
Wright City, MO
08.2020 - Current
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Carried out day-day-day duties accurately and efficiently.
- Identified issues, analyzed information and provided solutions to problems.
- Use coordination and planning skills to achieve results according to schedule.
- Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
- Kept abreast of production schedules, altering job tasks to meet deadlines and maintain quality levels.
- Adhered to safety protocols, company procedures and OSHA regulations in areas of work to optimize performance, minimize downtime and protect team members.
- Maintained production records.
Assistant Manager
Burger King
Troy, MO, United States
11.2017 - 08.2020
- Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
- Helped with planning schedules and delegating assignments to meet coverage and service demands.
- Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
- Completed regular inventory counts to verify stock levels, address discrepancies and forecast future needs.
- Set and enforced policies focused on increasing team productivity and strengthening operational efficiency.
- Monitored security and handled incidents calmly.
- Assessed job applications and made hiring recommendations to bring in top candidates for key vacancies.
- Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
- Established and optimized schedules to keep coverage and service in line with forecasted demands.
General Manager
Hardee's Restaurant
Troy, MO, MO
12.2013 - 10.2017
- Managed budget implementations, employee reviews, training, schedules and contract negotiations.
- Developed and maintained relationships with customers and suppliers through account development.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures and technology systems.
- Oversaw balancing of cash registers, reconciled transactions and deposited establishment's earnings to bank.
- Set clear expectations and created positive working environment for employees.
- Maintained facility and grounds to present positive image.
- Identified problems, conducted troubleshooting and sought repair or maintenance support to keep restaurant equipment operational.
- Inspected preparation and storage equipment regularly to assess and maintain performance for cost-effective, safe operations.
- Reviewed pricing and ordered food ingredients, kitchen appliances and supplies.
- Carefully interviewed, selected, trained and supervised staff.
- Purchased adequate quantities of food, beverages, equipment and supplies.
- Effectively managed payroll and timekeeping, and paperwork for new hires and terminations.
- Conducted health, safety and sanitation process evaluations to identify and remedy any violations immediately.
- Correctly calculated inventory and ordered appropriate supplies.
- Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
- Maintained safe working and guest environment to reduce risk of injury and accidents.
- Met, greeted and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
- Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
- Reconciled cash and credit card transactions to maintain accurate records.
Skills
- Time Management
- Safe Vehicle Operations
- Vehicle Defect or Damage Reporting
- Efficiency and Time Management
- Delivery Verification
- Daily Logs
- Production Lines
- Forklift Operation
- Quality Assurance
- Precautionary Measures
- Damage Prevention
- Corrective Actions
Timeline
Hot Dip Labor
Universal Galvanizing
08.2020 - Current
Assistant Manager
Burger King
11.2017 - 08.2020
General Manager
Hardee's Restaurant
12.2013 - 10.2017