Robert Wilderman
Davidson,NC
Summary
Seasoned IT professional with over 30 years of experience building, configuring, and using computer and networking systems in small and large businesses and non-profit organizations. My objective is to put my skills to use creatively in an uplifting and wholesome environment, offering development, reengineering, leadership, support, and consultation.
Overview
32
32
years of professional experience
5
5
Certifications
Work History
Senior Systems Architect
International Church of the Foursquare Gospel
01.2013 - 01.2023
- Assisted with cloud transition supporting users in SF deployment.
- Selected and implemented an IaaS Virtual data center transitioning VMs supporting the organization's move to the cloud.
- Facilitated remote workforce and sale of the Main campus by moving all backend systems to colo and providing remote access.
- Protected uptime by implementing and maintaining DR solutions.
- Principal in life-cycle upgrades to all backend and remote Infrastructure and applications, improving performance + security.
- Improved Campus LAN performance with upgraded Wireless Bridging.
- Implemented UTM with edge and internal Firewall deployment configuration and management.
- Maintained High Availability by designing and installing campus-wide redundant infrastructure.
- Monitored performance of existing systems to ensure they are running optimally.
Manager, Global Systems Support
Christie Digital Systems
01.2004 - 01.2013
- Hire, train, and manage a competent and responsive global team of IT professionals who contributed to Christie's business success.
- Standardized procedures through process design and documentation
- Developed Team performance metrics to gain visibility and encourage quantity and quality work
- Participated in designing or authoring many mechanisms, policies, procedures, and solutions
- Handled million-dollar Microsoft license contracts, ensuring ethical coverage and maximum value
- Managed the deployment of a worldwide, integrated video conference room system.
Supervisor Global Systems and Network
Christie Digital Systems
01.2004 - 01.2013
- Directly supervised all support in the USA and Asia
- Directly handled or supervised all WAN Infrastructure improvements and maintenance globally
- Directly handled or supervised all telephony, server/network infrastructure projects and maintenance in the USA and Asia office
- Acquired, installed, and maintained many complex enterprise-level systems, including a DS4800 midrange IBM storage subsystem and a Fiber Channel SAN
- Designed and implemented data center expansion projects, including electrical circuits, 80KVA UPS, and upgraded air-conditioning systems, to stay ahead of our growing infrastructure needs
- Key participant in the design and deployment of systems and the installation of a complex custom application to handle our Managed Services, skills-based dispatching, incident tracking, and billing, including PDA remote access.
Network Engineer
Christie Digital Systems
01.2004 - 01.2013
- Designed and deployed all infrastructure in Asia Pacific Offices
- Greatly improved application performance by modernizing corporate LAN infrastructure and topology.
- Installed and maintained a global WAN connecting North America, Asia Pacific, Europe, the USA and Canada
- Installed, maintained and upgraded global Data Backup solutions
- Installed and maintained Global Citrix MFPS to virtualize and speed access to remote applications.
- Installed and maintained many servers and applications in the USA and Asia Pacific.
Data Network Analyst / Specialist (Support)
ConAgra Foods GFG (previously Hunt-Wesson Foods)
01.1998 - 01.2004
- Two merit awards from the CIO for work on mission-critical projects.
- Development, maintenance, and support of approx. 200 servers.
- Directed remote administrators in application updates and security.
- Simplified operations through B2B Network connections.
- Created consistency by authoring procedural documentation.
- Modernized and maintained LAN/WAN equipment across the org.
- Analyzed application data flow and right-sized network connections.
- Updated management regarding new technology and challenges.
Customer Engineer
Inacom Information Systems
01.1997 - 01.1998
- Built, Maintained and expanded Ethernet and Token-ring Networks.
- Developed and deployed standardized software images for nationwide sales representatives.
- Eliminated support complaints by assuming a direct support role for 200+ users in a remote client facility
- Repaired Printers, Laptops, PCs and Servers.
- Streamlined nation-wide operating system deployment processes.
Technician
RDS Computers
Alpine, California
01.1995 - 01.1996
- Assembly, Delivery, Training and Support of Custom-Built PCs
- Installation of Entire business computer network systems.
Academic Technician
Southern California College (of the Assemblies of God)
01.1993 - 01.1995
- Setup and maintained Academic Computer Labs
- Built a diskless workstation network for the online research library
- Maintained and expanded campus-wide Multiplexer network.
- Assisted and trained students and staff.
- Performed Disk data recovery for Students.
Network Administrator
Bethany College of the Assemblies of God
01.1991 - 01.1993
- Installed, configured, upgraded and troubleshot hardware components such as servers, PCs and printers.
- Provided technical support for local area networks, wide area networks and Internet connections.
- Monitored system performance to ensure availability of all services and systems to authorized users.
Education
Bachelor of Arts - Religion
SCC (now Vanguard University)
Costa Mesa, CA05.1995
Salesforce Trailblazer Ranger
UCLA Extension course: Technical Management
Skills
- Comprehensive list available upon request
- Multi-Site Planning
- Cloud Architecture Design
- System Architecture Design
- Redesigning system architecture
- Systems Engineering
- Network infrastructure development
- Network administration
- Wide Area Networking (WAN) Engineering
- Technical Architecture Design
- Networking Infrastructure Design
Certification
- Microsoft 365 Certified: Fundamentals (MS-900)
- A+ (Multiple)
- MCP (Networking Essentials)
- CCDP
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
Every problem is a gift—without problems we would not grow.
Tony Robbins
Timeline
Senior Systems Architect
International Church of the Foursquare Gospel
01.2013 - 01.2023
Manager, Global Systems Support
Christie Digital Systems
01.2004 - 01.2013
Supervisor Global Systems and Network
Christie Digital Systems
01.2004 - 01.2013
Network Engineer
Christie Digital Systems
01.2004 - 01.2013
Data Network Analyst / Specialist (Support)
ConAgra Foods GFG (previously Hunt-Wesson Foods)
01.1998 - 01.2004
Customer Engineer
Inacom Information Systems
01.1997 - 01.1998
Technician
RDS Computers
01.1995 - 01.1996
Academic Technician
Southern California College (of the Assemblies of God)
01.1993 - 01.1995
Network Administrator
Bethany College of the Assemblies of God
01.1991 - 01.1993
Bachelor of Arts - Religion
SCC (now Vanguard University)
Salesforce Trailblazer Ranger
UCLA Extension course: Technical Management
- Microsoft 365 Certified: Fundamentals (MS-900)
- A+
- MCP (Networking Essentials)
- CCDP
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