Robert Williams
West Allis,WI
Summary
Operative professional with solid background in customer service and providing safe and comfortable rides to passengers. Solid understanding of city streets and traffic laws. Knowledgeable in bus maintenance and safety protocols to provide safe and timely transportation for passengers.
Overview
25
25
years of professional experience
Work History
City Bus Operator
Milwaukee County Transit System
2019.01 - Current
- Provided passenger assistance, collected fares and offered schedule and route information.
- Reduced route-based complaints by promptly addressing and resolving passenger concerns and inquiries.
- Processed onboard incidents calmly and professionally, prioritizing passenger safety while following appropriate protocols for incident resolution.
- Managed fare collection process efficiently, ensuring accuracy in transactions and safeguarding company revenue streams through diligent oversight of ticket sales procedures.
- Provided excellent customer service by greeting each passenger warmly upon boarding the bus and answering any questions about routes or fares.
- Adhered to scheduled routes and accomplished timely drop-offs and pick-ups to comply with preset route criteria.
Maintenance Crew Member
Menards
2017.11 - 2019.01
- Followed routine maintenance checklist.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Removed outdoor debris and yard clippings into receptacles to properly maintain grounds.
- Followed safety precautions to avoid personal injury and provide safe work environment.
- Provided facility inspection and maintenance to achieve superior levels of cleanliness and upkeep.
Asphalt Laborer
JA Asphalt
2000.02 - 2016.10
- Spread asphalt, gravel and other materials at work locations using variety of tools and equipment.
- Clear areas in preparation for laying down asphalt.
- Developed specialized skills in various asphalt applications such as patching, resurfacing, sealing cracks, and line striping for diverse client needs.
- Used pavers, rollers and tamping machines to lay asphalt on roads, bridges and parking lots.
- Improved project efficiency by effectively managing asphalt paving and repair tasks.
Education
High School Diploma -
Marion High School
Marion, IN1981
Skills
- Traffic laws compliance
- Safe Driving Practice
- Defensive Driving
- Passenger Assistance
- Vehicle Inspection
- Clean Driving Record
- Pre-Trip Inspections
- DOT standards
- Problem-Solving
- Map Reading
Timeline
City Bus Operator
Milwaukee County Transit System
2019.01 - Current
Maintenance Crew Member
Menards
2017.11 - 2019.01
Asphalt Laborer
JA Asphalt
2000.02 - 2016.10
High School Diploma -
Marion High School
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