Robert Wilson
Klamath falls,OR
Summary
I'm a consistent, hardworking, highly motivated person. I do enjoy working with the public and feel that I'm a friendly, outgoing and dependable person. I understand that it is crucial to demonstrate the importance of one's job duties and expectations. I am looking to improve my position in the work force, expand my knowledge and skills. also, I'm looking to establish long term employment in a friendly environment.
Overview
14
14
years of professional experience
Work History
Cultural Monitor
I.C.O. Indian Cultural Organization
10.2022 - Current
- Maintained high levels of vigilance while monitoring multiple sites simultaneously, ensuring prompt identification of any changes in condition.
- Conducted routine inspections of monitoring sites to ensure optimal observations, proactively addressing any issues identified.
Medical Driver
Norco
04.2020 - 03.2023
- Maintained accurate records of mileage, trip logs, and vehicle maintenance for proper documentation and reporting purposes.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Streamlined call center processes for improved efficiency and reduced wait times.
- Collaborated with team members to develop best practices for consistent customer service delivery.
Medical Delivery Driver
Lincare
04.2018 - 04.2019
- Enhanced patient satisfaction by delivering medical supplies promptly and accurately.
- Reduced delivery times by efficiently planning and executing optimal routes.
- Ensured safe transportation of sensitive medical products via careful handling and adherence to protocols.
- Maintained accurate records of deliveries, contributing to efficient inventory management.
Direct Support Professional
Mentor Oregon
09.2017 - 03.2019
- Enhanced quality of life for individuals with disabilities by providing compassionate and consistent direct support.
- Assisted clients in achieving personal goals through tailored care plans and daily skill-building activities.
- Participated in ongoing training opportunities to stay current on best practices in disability support services.
Tech support
Asurion
03.2014 - 08.2017
- Enhanced system performance by diagnosing and resolving hardware and software issues.
- Streamlined troubleshooting processes for increased efficiency and reduced downtime.
Sales associate
The home depot
01.2013 - 03.2014
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Organized in-store promotions and events to increase foot traffic and drive additional sales opportunities.
Specialist
Jeld-Wen Windows & Doors
02.2012 - 10.2012
- Role : Specialist. Successfully fulfilled client custom door and windows orders.
- Developed strong client relationships through consistent communication and attentive service.
Laborer
Winnemem Wintu Tribe
04.2010 - 01.2012
- Enhanced project timelines by collaborating effectively with team members on various tasks.
- Improved worksite efficiency by maintaining clean and organized work areas.
- Contributed to successful completion of projects by following instructions from supervisors and adapting to changing priorities.
Education
High School Diploma -
Chico High School
Chico, CA06.2007
Skills
- Product and Service Sales
- Time Management
- Multitasking Strengths
- Transporting Logs
- Delivery Estimations
- Privacy Regulations
- Inquiry Response
- Critical Thinking
- Incident Reporting
- Clinical Judgment
- Job Site Organization
- Recordkeeping Ability
Timeline
Cultural Monitor
I.C.O. Indian Cultural Organization
10.2022 - Current
Medical Driver
Norco
04.2020 - 03.2023
Medical Delivery Driver
Lincare
04.2018 - 04.2019
Direct Support Professional
Mentor Oregon
09.2017 - 03.2019
Tech support
Asurion
03.2014 - 08.2017
Sales associate
The home depot
01.2013 - 03.2014
Specialist
Jeld-Wen Windows & Doors
02.2012 - 10.2012
Laborer
Winnemem Wintu Tribe
04.2010 - 01.2012
High School Diploma -
Chico High School
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