Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Robert Wilson

Lebanon,TN

Summary

Dependable, hardworking and self motivated young man seeks a new and promising trade.

After living in Colorado for almost the last decade I have decided to return home in efforts to assist my parents and to be back in a place that I have always called home. I possess an unique attention to detail as well as the ability to learn quickly hands on! While I have spent the last few years working along side of various aircraft, my experience is not limited to: Laptop Repair, Data Entry, Customer Service and of course a variety of both shop and hand tools

Overview

10
10
years of professional experience

Work History

Ramp Agent

United Airlines
Denver, CO
08.2021 - Current
  • Loaded and unloaded aircrafts with baggage, cargo, and mail safely and efficiently.
  • Ensured proper weight balance on aircrafts by placing heavy items in the aft of the plane.
  • Followed safety procedures such as using reflective gear while working on the ramp.
  • Operated a variety of motorized vehicles such as tugs, belt loaders, forklifts. safely and efficiently around airport premises.
  • Used scanners to track parcel information, condition or receipt.

Customer Service Representative

Various Employers
Denver/Nashville, CO
01.2017 - 03.2024
  • Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.
  • Maintained detailed records of customer interactions, transactions and comments for future reference.
  • Utilized specialized software applications related to the job role.
  • Maintained confidentiality of sensitive information entered into the system.

Assembler

Allegiance Staffing Agency
Hermitage, TN
06.2014 - 08.2015
  • Assemble components according to specifications using hand tools, power tools, and other equipment.
  • Test assembled products for accuracy and functionality prior to final packaging.
  • Inspect finished products for defects and conformance to customer requirements.
  • Tested newly installed breakers for proper operation and functionality.
  • Repaired damaged electrical components such as motors, switches, wiring harnesses.

Education

High School Diploma -

Southern Garrett High School
Oakland, MD
06-2007

Some College (No Degree) - Web Development

Garrett College
Mchenry, MD

Some College (No Degree) - Biology

Motlow State Community College
Tullahoma, TN

Skills

  • Database Management
  • Microsoft Office proficiency
  • Power Tools and Equipment
  • Hardware Installation
  • Component Replacement
  • Hand and Power Tool Operation

References

References available upon request.

Timeline

Ramp Agent

United Airlines
08.2021 - Current

Customer Service Representative

Various Employers
01.2017 - 03.2024

Assembler

Allegiance Staffing Agency
06.2014 - 08.2015

High School Diploma -

Southern Garrett High School

Some College (No Degree) - Web Development

Garrett College

Some College (No Degree) - Biology

Motlow State Community College
Robert Wilson