Robert Wilson
San Antonio
Summary
Dynamic Park Operations Supervisor at Aquatica San Antonio, recognized for enhancing guest experiences through effective waste management and team leadership. Proven ability to adapt to challenges while fostering a collaborative environment. Skilled in training development and problem-solving, driving operational improvements, and maintaining high safety standards.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Park Operations Supervisor
Aquatica San Antonio
02.2023 - 09.2025
- Supervised daily park operations, ensuring compliance with safety regulations and operational standards.
- Coordinated staff schedules and training programs to optimize workforce efficiency and service quality.
- Coordinated supply orders, storage and distribution for program.
- Adapted quickly to unforeseen challenges or changes in weather conditions by modifying plans accordingly to ensure minimal disruptions to guests'' experiences.
Park Quality Assistant Supervisor
Aquatica San Antonio
03.2022 - 02.2023
- Conducted quality inspections on aquatic attractions to ensure compliance with safety standards.
- Assisted in maintaining documentation for quality assurance processes and procedures.
- Evaluated staff performance and provided coaching to address inefficiencies.
Park Quality Ambassador
Aquatica San Antonio
07.2021 - 03.2022
- Engaged with diverse audiences, enhancing communication skills and building rapport.
- Attended training sessions to develop knowledge of industry best practices and tools.
- Greeted customers and clients to create welcoming atmosphere.
- Enhanced client satisfaction by providing thorough and efficient cleaning services.
Education
Associate of Science - Cyber Security
San Antonio College
San Antonio, TX08-2027
GED -
San Antonio College
San Antonio, TX05-2024
Skills
- Waste management
- Park management
- Teamwork and collaboration
- Problem-solving
- Reliability
- Team leadership
- Adaptability and flexibility
- Coaching and mentoring
- Training development
- Analytical skills
- Frame and component building
- Software installation
- Hardware installation
- Performance optimization
- Device management
Certification
- Open Water Scuba Training - 2025 - 2028
Special Warfare Military Development
Special Warfare physical development for the U.S military. Developments are on Tuesday and Friday, and train special warfare candidates for assessment and selection. During development, many skills are learned, such as swimming, Drowning Proofing, carrying heavy loads, and extreme baseline endurance. As this is a mandatory military meeting, it CANNOT be missed.
Timeline
Park Operations Supervisor
Aquatica San Antonio
02.2023 - 09.2025
Park Quality Assistant Supervisor
Aquatica San Antonio
03.2022 - 02.2023
Park Quality Ambassador
Aquatica San Antonio
07.2021 - 03.2022
Associate of Science - Cyber Security
San Antonio College
GED -
San Antonio College