Robert Wissert

• Handled inbound prospect calls to provide product information, answer questions and resolve purchase hesitations.
• Managed friendly and professional customer interactions.
• Answered customers' questions regarding products, prices, and availability.
• Collaborated with outside sales representatives, marketing and other departments to generate leads and close sales.
• Developed strategic relationships with existing customers by learning preferences and managing regular communications.

Delivered orders to customers in a professional and timely manner.

Provided customer service on site regarding customer needs.

Assisted with processing of customer orders.

Maintained a clean, safe working environment.

*** This employment occurred at Colony Hardware, where I am currently employed and promoted to Inside Sales Associate.

Provided customers with the service of on site shredding and removal of secure and confidential documents.

Transported and disposed of shredded documents to various recycling locations.

Maintained a clean, safe vehicle as per DOT requirements, including daily log sheets.

Assisted in maintaining a clean, safe working environment.

• Operated with safety and skill to avoid accidents and delays.
• Maintained a clean driving record while adhering to company policies and federal regulations for transportation safety.
• Maintained daily, legible DOT log book and submitted corresponding documents.
• Inspected trucks for malfunctions and reported vehicles to management for corrective action.

• Prepared orders for shipment by picking, packing, and labeling merchandise.
• Worked safely around moving machinery.
• Assembled orders and packed items for shipment, conveying orders to shipping personnel
• Manually or mechanically loaded and unloaded materials from pallets, skids, platforms, cars, lifting devices, or other transport vehicles
• Inspected work areas for cleanliness and obstacles and removed cartons and boxes to keep work areas organized and hazard-free.

• Operated with safety and skill to avoid accidents and delays.
• Maintained a clean driving record while adhering to company policies and federal regulations for transportation safety.
• Maintained daily, legible DOT log book and submitted corresponding documents.
• Inspected trucks for malfunctions and reported vehicles to management for corrective action.