Toby Thomas
Erath
Summary
Dynamic sales professional with 19 years of experience in tooling sales, excelling in customer relationship building . Proven track record of enhancing client satisfaction and driving revenue growth through effective territory management and objection handling. Adept at training teams and optimizing sales strategies for sustained success.
Overview
22
22
years of professional experience
Work History
Inside Sales Associate
QTS TOOLS INC
02.2020 - 10.2025
- Led inside sales initiatives to enhance customer engagement and drive revenue growth.
- Developed and maintained strong relationships with clients to ensure satisfaction and repeat business.
- Promoted to Branch Manager in 2025 and responsible for inventory, purchasing, sales for Houma location and all aspects of operations.
- 19 years experience on P-21 computer system-2 of those years were on the Epicor P-21 back in 2006 at CW Rod Tool
- Trained and mentored junior sales associates, improving their product knowledge and sales techniques.
- Increased repeat business by maintaining regular contact with clients and providing exceptional post-sale support.
- Enhanced product knowledge continuously, staying updated on industry trends and competitors'' offerings to provide expert advice to clients.
- Boosted client satisfaction by promptly addressing inquiries and resolving issues in a professional manner.
- Teamed with partners to close deals for sales development.
Inventory Specialist
Keystone Energy Inc
02.2017 - 06.2019
- Managed inventory control processes, ensuring accuracy in stock levels and order fulfillment.
- Analyzed inventory data to identify trends, optimizing stock replenishment strategies.
- Worked prior as a valve assembly specialist then Shipping Manager then promoted to Inventory Specialist
- Trained junior staff on best practices for inventory handling and system usage, fostering team development.
- Performed data entry and completed proper paperwork.
- Completed physical inventory counts every 6 months. Cycle counts monthly.
- Trained new employees on proper procedures, boosting their ability to contribute effectively as part of the team.
Inside Sales Representative
DXP Enterprises Inc.
01.2004 - 06.2018
- Cultivated strong relationships with clients to drive sales growth and customer loyalty.
- Collaborated with cross-functional teams to enhance product offerings and resolve client inquiries.
- Answered customers' questions regarding products, prices, and availability.
- Developed and executed targeted sales presentations, leading to increased client engagement.
Education
High School Diploma -
Delcambre High School
Delcambre, LANo Degree - Civil Engineering
Community College of The AIR FORCE
Seymore Johnson Air Base North CarolinaSkills
- Goal oriented
- Customer relationship building
- Sales presentations
- Objection handling
- Territory management
- Email etiquette
Timeline
Inside Sales Associate
QTS TOOLS INC
02.2020 - 10.2025
Inventory Specialist
Keystone Energy Inc
02.2017 - 06.2019
Inside Sales Representative
DXP Enterprises Inc.
01.2004 - 06.2018
High School Diploma -
Delcambre High School
No Degree - Civil Engineering
Community College of The AIR FORCE