Trevor Brasher
Katy,TX
Summary
Dynamic professional with a proven track record in customer relationship development and sales expertise, honed across roles at Metal Coatings Corporation and the United States Navy. Skilled in operations management and project management, I excel in driving business growth and resolving issues efficiently. Demonstrated success in enhancing customer satisfaction and team productivity, with a focus on achieving strategic goals.
Overview
13
13
years of professional experience
Work History
Inside Sales Associate
Metal Coatings Corporation
Houston, TX
11.2019 - Current
- Helped customers find specific products, answered questions, and offered product advice.
- Established and developed trusting relationships with key customers by making personal connections.
- Conducted product demonstrations to highlight features and benefits at industry trade shows.
- Advised management on operational improvements and promotional strategies according to customer preferences.
- Drove sales of company products and services by meeting with customers using strategic and organized approach.
- Attended trade shows and sales conferences to network and obtain new business relationships.
- Analyzed customer data and conducted market research to identify trends, preferences, and opportunities for growth.
- Conducted regular meetings with staff members to review goals and objectives for the quarter and year.
- Provided prompt technical support for customers when needed, answering questions about product features and technical details to highlight benefits.
- Established new accounts and serviced existing accounts while maintaining professional relationships.
- Resolved customer complaints regarding sales and service.
Production Supervisor
Metal Coatings Corporation
Houston, TX
03.2018 - 11.2019
- Implemented cost-saving measures while maintaining high levels of product quality.
- Provided feedback and guidance to personnel regarding their job performance and development plans.
- Analyzed data from monthly productivity reports to identify trends and potential issues with current processes.
- Trained new staff on production processes and procedures.
- Resolved any conflicts between employees in a professional manner.
- Performed regular quality checks throughout the production process to ensure customer specifications were met.
- Identified opportunities for process improvements through analysis of existing workflows.
- Collaborated with management to develop strategies for improving product quality and delivery times.
- Assisted with troubleshooting equipment malfunctions or operational problems as needed.
- Supervised a team of 20+ employees, ensuring tasks were completed efficiently and accurately.
Operator
Metal Coatings Corporation
Houston, Texas
12.2017 - 03.2018
- Monitored and adjusted machine operations as needed for quality assurance.
- Performed routine maintenance on equipment to ensure optimal performance.
- Assisted in the setup of production lines according to customer specifications.
- Maintained cleanliness of work area and equipment in accordance with safety regulations.
- Managed multiple tasks simultaneously while maintaining attention to detail.
- Inspected finished products to verify conformity to quality standards.
- Observed and troubleshot equipment and machines to detect malfunctions and notify appropriate personnel of needed repairs.
- Checked control panel and gauges during equipment operation.
Packer
Metal Coatings Corporation
Houston, TX
11.2017 - 12.2017
- Operated forklifts, pallet jacks, shrink wrap machines, and other equipment as needed.
- Unloaded and loaded trucks with merchandise for distribution.
- Inspected packages for accuracy and completeness before shipping.
- Organized inventory in the warehouse according to established procedures.
- Collaborated with colleagues from other departments in order to coordinate efficient workflow processes.
- Responded promptly to customer complaints about packaging issues.
Material Handler
Metal Coatings Corporation
Houston, TX
10.2017 - 11.2017
- Operated forklift in a safe manner to move large shipments within the facility.
- Received and distributed incoming materials to designated areas.
- Disposed of debris and hazardous materials properly to avoid contamination.
- Protected items by wrapping in cling film, padded moving blankets and tape.
- Packed boxes and stock using organizational guidelines.
Maintenance Technician
Metal Coatings Corporation
Houston, Texas
10.2016 - 10.2017
- Adjusted machine settings according to manufacturing specifications.
- Performed routine maintenance by inspecting drives, motors or belts.
- Worked closely with engineering team to develop innovative solutions for existing problems.
- Conducted electrical repairs on motors, lighting systems, and other related components.
- Repaired or replaced faulty wiring, switches, relays, and other electrical components.
- Assisted in the installation of new machinery and equipment.
Electrician's Mate
United States Navy, USS George Washington
Yokosuka, Japan
11.2011 - 10.2016
- Worked in team-based environment to accomplish projects.
- Assisted with electrical installation tasks, added new wiring, and adjusted breaker boxes.
- Utilized knowledge and equipment to test wiring and other system parts for electrical flow and function.
- Measured and prepared supplies for electrical tasks.
- Operated hand and power tools and diagnostic equipment to complete various aspects of jobs.
- Demonstrated strong foundation of safety knowledge and implemented industry best practices.
- Reviewed blueprints and electrical schematics to perform tasks to specifications.
Order Review Assistant
Metal Coatings Corporation
Houston, Texas
09.2011 - 10.2011
- Reviewed and approved customer orders.
- Entered data into databases accurately and efficiently.
- Gathered and sorted data for reports and files.
- Organized and maintained filing systems for documents and records.
Education
Outbound Sales Training Course -
The Knowledge Academy
Houston, TX10-2024
Coating Inspection Process Level 1 -
National Association of Corrosion Engineers
Houston, TX03-2022
Some College (No Degree) -
University of Houston
Victoria, TXSome College (No Degree) -
University of Maryland
MDSkills
- Goal oriented
- Customer relationship development
- Sales expertise
- Organized and efficient
- Issue resolution
- Business growth and retention
- Operations management
- Project management
Accomplishments
- After my 3rd deployment in the Navy, I received the Jr. Sailor of the Quarter award for obtaining my EWS and AWS qualifications underway.
References
References available upon request.
Timeline
Inside Sales Associate
Metal Coatings Corporation
11.2019 - Current
Production Supervisor
Metal Coatings Corporation
03.2018 - 11.2019
Operator
Metal Coatings Corporation
12.2017 - 03.2018
Packer
Metal Coatings Corporation
11.2017 - 12.2017
Material Handler
Metal Coatings Corporation
10.2017 - 11.2017
Maintenance Technician
Metal Coatings Corporation
10.2016 - 10.2017
Electrician's Mate
United States Navy, USS George Washington
11.2011 - 10.2016
Order Review Assistant
Metal Coatings Corporation
09.2011 - 10.2011
Outbound Sales Training Course -
The Knowledge Academy
Coating Inspection Process Level 1 -
National Association of Corrosion Engineers
Some College (No Degree) -
University of Houston
Some College (No Degree) -
University of Maryland
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