ROBERT WOLFE
McCoy,TX
Summary
Dedicated and skilled Branch Manager with 15+ years of experience across various industries. Proven track record in leading operations, managing teams of up to 90 employees, and ensuring customer satisfaction in high-stakes environments. Expertise in developing annual budgets for multi-million-dollar companies and implementing safety and operational policies to drive efficiency and compliance.
Overview
17
17
years of professional experience
Work History
BRANCH MANGER
MH EQUIPMENT
East Peoria, IL
08.2016 - Current
- Lead multi branch operations to ensure efficient and effective service delivery
- Develop and implement strategies to achieve sales goals and exceed performance metrics
- Develop and maintain annual company budget, including P&L statements for a $15 Million location
- Mentor and develop team members for professional growth and career advancement
- Ensure compliance with all company policies, state and federal laws, and safety guidelines
- Collaborate with other departments to streamline operations and enhance customer satisfaction
- Demonstrate exceptional communication skills to effectively engage with customers and team members
General Manager
Linco Precision
El Paso, IL
10.2014 - 08.2016
- Led and develop a team of 3 managers and 90 employees in daily operations
- Drive customer service satisfaction and address customer issues promptly
- Collaborate with sales staff to achieve company goals and ensure total customer satisfaction
- Develop and maintain annual company budget, including monthly P&L statements for a $80 Million company
- Demonstrate strong leadership skills and ability to resolve problems effectively
- Ensure compliance with policies, procedures, and regulations to meet company objectives and goals
Branch Manager
Redneck Trailer Supplies
Normal, IL
09.2008 - 10.2014
- Led a team of 31 employees, providing direct supervision to inside and outside sales, production staff, and drivers
- Ensured compliance with all policies, procedures, state and federal laws, and OSHA guidelines
- Collaborated with sales staff to achieve company goals and focus on total customer satisfaction
- Developed and maintained annual company budget, overseeing P&L statements for a $15 million branch
- Monitored and coordinated ordering and shipment of $3 Million in parts inventory
- Demonstrated exceptional communication skills and ability to resolve customer service issues to ensure satisfaction
Education
Certified Senior Police Officer - Federal State and Local Laws
Austin Police Department Academy
Austin, TXSouthwest Texas State University
San Marcos, TxUS Army Basic Training
Ft Sill, OKSkills
- Operations
- Sales
- Logistics
- Warehousing
- Inventory
- Safety
- Training
- Planning
- Customer service
- Leadership
- Detail Oriented
- Critical and Analytical Thinking Skills
Timeline
BRANCH MANGER
MH EQUIPMENT
08.2016 - Current
General Manager
Linco Precision
10.2014 - 08.2016
Branch Manager
Redneck Trailer Supplies
09.2008 - 10.2014
Certified Senior Police Officer - Federal State and Local Laws
Austin Police Department Academy
Southwest Texas State University
US Army Basic Training