Robert Yoder
Kalamazoo
Summary
Accomplished Maintenance Supervisor and Automotive Sales Professional with a proven track record at Betten Baker Chevrolet Buick GMC. Excelled in preventive maintenance, vendor management, and CRM software usage, achieving top-ranking status through strong negotiation skills and adaptability. Demonstrates exceptional team supervision and client relationship management, driving efficiency and high profit margins.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Maintenance Supervisor
Saint Joseph Catholic Church
11.2023 - Current
- Coordinated preventative maintenance schedules, verifying equipment safety and function.
- Streamlined work order processes for increased efficiency in addressing maintenance requests and tracking progress.
- Supervised employees and scheduled shifts.
- Supervised vendors providing guidance on complex repair tasks.
Automotive Sales
Betten Baker Chevrolet Buick GMC
07.2023 - 11.2023
- Maintained strict compliance with all federal, state, and local regulations pertaining to automotive sales operations.
- Achieved top-ranking status among peers through consistent high-performance results, demonstrating a strong commitment to personal growth and professional development within the automotive sales industry.
- Ensured compliance with all applicable laws and regulations related to automotive sales transactions while maintaining strict confidentiality of client information.
- Managed the processing of automotive sales paperwork, ensuring accuracy and compliance with regulations.
Automotive Sales Professional
Rainbow Motor Sales
12.2021 - 05.2023
- Assisted clients in selecting appropriate vehicle options by identifying their unique needs and preferences.
- Utilized CRM software to manage leads, track communication, and improve overall client interactions.
- Maintained a consistent pipeline of new prospects through networking efforts within the local community.
- Provided comprehensive after-sales support, addressing any concerns or questions from clients promptly.
- Negotiated deals skillfully, securing favorable terms for both the buyer and dealership while maintaining high profit margins.
Automotive Sales Professional
Auto Maxx
09.2019 - 03.2020
- Utilized CRM software to manage leads, track communication, and improve overall client interactions.
- Assisted clients in selecting appropriate vehicle options by identifying their unique needs and preferences.
- Maintained a consistent pipeline of new prospects through networking efforts within the local community.
- Provided comprehensive after-sales support, addressing any concerns or questions from clients promptly.
- Negotiated deals skillfully, securing favorable terms for both the buyer and dealership while maintaining high profit margins.
Education
High School Diploma -
Otsego High School
Otsego, MI06-1999
Skills
- Preventive Maintenance
- Team supervision
- Facilities maintenance
- Maintenance recordkeeping
- Vendor relationship management
- Grounds maintenance
- Strong negotiation skills
- Adaptability to change
- Target achievement
- Professional appearance
- Upselling and cross selling
- CRM software usage
Certification
- Michigan Chaueffers Driver's License
Languages
English
Full Professional
Timeline
Maintenance Supervisor
Saint Joseph Catholic Church
11.2023 - Current
Automotive Sales
Betten Baker Chevrolet Buick GMC
07.2023 - 11.2023
Automotive Sales Professional
Rainbow Motor Sales
12.2021 - 05.2023
Automotive Sales Professional
Auto Maxx
09.2019 - 03.2020
- Michigan Chaueffers Driver's License
High School Diploma -
Otsego High School
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