Robert Zambrano
Littleton,CO
Summary
Demonstrated success in working quickly and accurately to complete a high volume of customer orders in a fast-paced environment. Knowledgeable about different tints, repair strategies and accessories options. Good troubleshooting skills with a diligent nature and superior work ethic.
Overview
7
7
years of professional experience
Work History
Auto Glass Technician
Driven Auto Glass
07.2021 - 09.2023
- Replaced windshields and windows in vans, trucks and cars.
- Kept work areas organized, clean and free of hazards.
- Applied primer, installed glass and monitored curing.
- Accepted and processed payments for services.
- Provided same level of care and attention to all customers, no matter vehicle value.
- Removed particles such as dirt and loose glass from damaged areas.
- Replaced seals around windows to prevent water leakage and protect surrounding structures.
Sales Associate
Ace Hardware
10.2018 - 07.2021
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Answered customer questions about sizing, accessories, and merchandise care.
- Engaged with customers to build rapport and loyalty.
- Repaired window screens
Sales Associate
Lids Hat World
11.2016 - 10.2018
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Managed returns, exchanges and refunds in accordance with store policy.
- Answered customer questions about sizing, accessories, and merchandise care.
- Solved customer challenges by offering relevant products and services.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Generated new sales leads to achieve and exceed monthly sales goals.
Education
High School Diploma -
Columbine High School
Littleton, CO05.2017
Skills
- Company Quality Standards
- Customer Needs Assessments
- Customer Engagement
- Industry Best Practices
Timeline
Auto Glass Technician
Driven Auto Glass
07.2021 - 09.2023
Sales Associate
Ace Hardware
10.2018 - 07.2021
Sales Associate
Lids Hat World
11.2016 - 10.2018
High School Diploma -
Columbine High School
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