Robert Zito

Duties:

• Supervised day-to-day operations to meet performance, quality and service expectations.
• Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
• Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
• Managing accounts receivables from shops and dealerships. Collecting payment from previous and current customers.
• Mentored team members to enhance professional development and accountability in workplace.

Achievements:

• 10 point increase in our customer service score to land us above corporate average.
• Increased revenue by cutting down uninsured losses through proper underwriting and increasing revenue by pushing sales by earning over $10 per car in fuel profit.
• Elite Reward for Customer Service, Car Sales Referrals, and Additional Revenue.
• Market Place Certified and winner of Inside Sales Project by boosting Insurance rate in Seattle.

What I learned:

• How to work under pressure.
• How to cook and plate fine Italian dining.
• How to work in a high heat environment.

Achievement:

• Created a great brand for myself and received many promotions as I started as a dishwasher.

Duties:

• Recruit members, volunteers and future employees.
• Lead weekly meetings for our members and volunteers.
• Chair of the Fundraising Committee, Food Insecurity Committee, and Outreach Committee.

Achievements:

• Lead Bi-Weekly Food Drives to supply the Food Pantry we helped to start by supplying non perishable items.
• Lead the first Community Dinner at Seattle Central College.
• Fundraised over $2500 within a year.
• Awarded REACH for successful recruitment.
• Awarded 2nd Place Distinguished Officer in PNW.