Roberta Garza-Galvan
Laredo
Summary
Dedicated team member with experience in fast-paced environments, delivering reliable customer service and support. Expertise in cash handling, product recommendations, and fostering safe, engaging spaces for children. Strong communicator with a proven work ethic, enhancing operations and customer satisfaction.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Sales Associate
Topline Nutrition
Laredo
09.2025 - Current
- Guided customers in product selection and wellness recommendations, enhancing their shopping experience.
- Operated POS system to process payments, returns, and exchanges accurately.
- Recommended complementary products to boost overall sales and customer satisfaction.
- Ensured clean, organized work areas and restocked inventory to support seamless operations.
- Engaged customers with friendly conversation to establish rapport.
- Completed opening/closing duties, including balancing the register.
Cashier
Fuel America
Laredo
08.2025 - 09.2025
- Handled cash during busy hours and processed payments accurately to ensure smooth transactions.
- Delivered fast, friendly service in high‑traffic environment to enhance customer satisfaction.
- Prepared orders accurately while maintaining speed and quality.
- Maintained clean, fully stocked checkout and service areas to support efficient operations.
- Performed opening/closing procedures and restocked supplies.
- Supported inventory management and organized product displays.
Education
Bachelor of Science - Nursing
Texas A&M International University
Laredo, TX05-2029
Skills
- Cash Handling & POS Operation
- Customer Service & Support
- Refunds, Returns & Exchanges
- Time management
- Problem-solving & Adaptability
- Team Collaboration
- Strong Work Ethic & Reliability
- Active listening
Languages
Spanish
Native/ Bilingual
Certification
- Microsoft Word
- Adobe Photoshop
- TABC License
Affiliations
- Volunteer, Gold's Gym Summer Camp
Timeline
Sales Associate
Topline Nutrition
09.2025 - Current
Cashier
Fuel America
08.2025 - 09.2025
Bachelor of Science - Nursing
Texas A&M International University