Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
Software Skills
Proficient Skills
Hard Skills
References
Timeline
Generic

Roberta Ingram

Charlotte,NC

Summary

Methodical Site Supervisor brings top talents in site procedure implementation, inspection conduction and report preparation. Investigates and quickly mitigates safety issues and consistently complies with safety regulations. Schedules materials, manpower and equipment to complete work on schedule.

Overview

19
19
years of professional experience
1
1
Certification

Work History

Site Supervisor

Allied Universal
Concord, NC
06.2015 - Current
  • Responsible for maintaining the safety and security of the company premises, including its employees and assets
  • Established and maintained close working relationships with staff, clients, and vendors
  • Communicated daily progress and incident reports to clients and corporate offices
  • Complied with safety procedures and monitored team members for adherence to safety protocols on job sites
  • Maintained accurate records such as daily reports, timesheets and other related documentation as required by management.
  • Conducted periodic audits of payroll data for accuracy and completeness.
  • Resolved discrepancies between timesheets and payroll information.
  • Maintained accuracy of payroll records, ensuring compliance with applicable laws and regulations.

Amazon Delivery Driver

ASAP Transit
Concord
02.2020 - 09.2021
  • Transported and safely delivered items to prevent damage or loss
  • Navigated routes with relevant map programs and GPS systems
  • Obeyed traffic laws and followed established traffic and transportation procedures
  • Delivered rush merchandise on tight schedules to meet customer targets
  • Loaded trucks and safely secured merchandise to prevent damage during transportation
  • Conducted pre-inspections to keep trucks reliable and well-maintained.

Driver

Prestige Transport Service
Charlotte
11.2010 - 07.2011
  • Documented daily mileage, gas, and other data
  • Assisted clients with mobility issues by pushing wheelchairs and arranging other devices
  • Transported disabled and elderly clients to medical appointments.
  • Helped clients in and out of vehicles by opening doors and providing physical support.

Cashier Floor Supervisor

Walmart
Charlotte, NC
12.2008 - 01.2011
  • Ensured that cashiers performed their duties in accordance with company policy and procedures.
  • Supervised and trained new cashiers on register operations, customer service, and POS software.
  • Monitored the daily activities of each cashier to ensure accuracy and efficiency.
  • Verified employee timecards for accuracy prior to approval.
  • Resolved customer complaints promptly and professionally.
  • Conducted regular audits of all registers to ensure proper accounting of sales receipts.
  • Performed daily opening and closing duties such as balancing registers, verifying bank deposits, reconciling petty cash funds.

Telecommunications Supervisor

Metro Telecommunication
Charlotte, NC
02.2005 - 03.2008
  • Provided directory assistance to cellular phone customers by answering inbound calls
  • Provided customers with telephone numbers, addresses, driving directions, and information regarding movie listings.
  • Managed daily operations and maintenance of telecommunications systems.
  • Provided technical support to staff in the use of telecommunications equipment.
  • Monitored, troubleshot and resolved issues with telephone lines and networks.
  • Developed telecom infrastructure policies and procedures for staff compliance.
  • Maintained inventory records of all telecommunications equipment.

Education

Master Degree - Criminal Justice

Southern New Hampshire University
Hooksett, NH
09.2025

Bachelor's Degree - Criminal Justice

The University of Arizona Global Campus
05.2023

High School Diploma -

Continental Academy
08.2003

Skills

  • Alertness
  • Honesty
  • Security Awareness
  • Facility Inspection
  • Security Management
  • Problem Solving
  • Site Safety
  • Effective Communication Skills
  • Serve Client's Needs (10 years)
  • Strong Interpersonal Skills
  • Supervising Experience
  • Attention to Details
  • CCTV
  • Schedule Management
  • Critical Thinking
  • Team Player
  • Conflict Management
  • Payroll
  • Telecommunication
  • Leadership
  • Emergency Management
  • Mentoring
  • First Aid/CPR Certification
  • Identifying differences in materials, following instructions, and detecting details among distracting

Certification

  • First Aid/CPR/AED Certification
  • Phenomenal Leadership Certificate
  • Emergency Preparedness Certificate
  • Scheduling Training Certificate
  • Hot Work Permit Certified
  • Workplace Violence Certificate
  • Cultural Diversity Certificate
  • Fire Safety Certificate
  • Liability & Loss Prevention Certificate
  • Site Supervisor Heliaus Training Certificate

Accomplishments

  • (03/2021) & (05/2022) The University of Arizona Global Campus: Dean's List Awards : Demonstrated Academic Excellence.
  • (07/2009) Walmart: Outstanding Employee of the Month Award.
  • (10/2009) Metro Telecommunication: Leadership Certificate
  • (03/2020) Allied Universal: Customer Satisfaction Award

Software Skills

  • MS Office
  • Teams
  • Share Point
  • Security and Access Control

Proficient Skills

  • Weekly Audits
  • WinTeam
  • Weekly Payroll
  • Training
  • Schedules
  • Onsite Inspection
  • Uniform purchase orders for security staff

Hard Skills

  • Avigilon
  • Lenel
  • Fire Panel/Emergency Preparedness

References

References available upon request.

Timeline

Amazon Delivery Driver

ASAP Transit
02.2020 - 09.2021

Site Supervisor

Allied Universal
06.2015 - Current

Driver

Prestige Transport Service
11.2010 - 07.2011

Cashier Floor Supervisor

Walmart
12.2008 - 01.2011

Telecommunications Supervisor

Metro Telecommunication
02.2005 - 03.2008

Master Degree - Criminal Justice

Southern New Hampshire University

Bachelor's Degree - Criminal Justice

The University of Arizona Global Campus

High School Diploma -

Continental Academy

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Roberta Ingram