Nikol D Rengifo Castano
San Jose,CA
Summary
I am an enthusiastic, reliable, responsible and hard working person. I am a mature team worker and adaptable to any and all types of challenging situations. I am able to work well in a team environment as well as with my own initiative. I am always willing and looking to learn and develop new skills.
Overview
3
3
years of professional experience
Work History
Relief Security Supervisor
GardaWorld Security
12.2023 - Current
- Reduced incidents of theft and vandalism by closely monitoring posts.
- Improved employee safety by conducting regular training sessions on emergency procedures and proper use of security equipment.
- Streamlined communication between security staff, ensuring prompt response to potential threats or concerns.
- Managed a team of security officers, providing guidance, support, and performance evaluations to ensure a high level of professionalism.
- Closely monitored alarm systems, responding promptly to alerts and coordinating appropriate action when necessary.
- Recorded incident reports with detailed accounts of occurrences.
- Conducted regular patrols of facility to detect and deter security threats.
- Prepared and submitted reports to keep management informed of security activities and developments.
- Oversaw team of security officers and managed scheduling and performance evaluations.
- Supervised team of 11 security personnel during shift.
Security Officer
Securitas Security Services USA
12.2022 - 12.2023
- Prevented unauthorized access to facilities by implementing company policy entry protocols and verifying identification.
- Trained new Security Officers in company policies, ensuring consistent knowledge across the team and adherence to established procedures.
- Conducted regular patrols of key areas to spot and control security concerns.
- Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
- Patrolled and monitored premises in company vehicle, and by foot.
- Answered alarms, investigated disturbances, and contacted law enforcement personnel to escalate crises when needed.
Food Service Worker
Chipotle Grill
08.2020 - 10.2022
- Enhanced customer satisfaction by maintaining a clean and organized dining area.
- Collaborated with kitchen staff to ensure timely and accurate order fulfillment.
- Maintained safety standards by properly handling food and adhering to sanitation guidelines.
- Supported team members during peak hours, ensuring smooth operations and minimal wait times for customers.
- Operated cash register accurately, managing transactions efficiently while providing excellent customer service.
- Demonstrated versatility by quickly adapting to various roles within the food service environment as needed.
- Promoted a positive work environment through effective communication with colleagues and supervisors.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
Education
High School Diploma -
Independence High School
San Jose, CA06.2022
Skills
- Communication
- Alertness
- Honesty
- Integrity
- Adaptability
- Costumer Service
- Time Management
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Relief Security Supervisor
GardaWorld Security
12.2023 - Current
Security Officer
Securitas Security Services USA
12.2022 - 12.2023
Food Service Worker
Chipotle Grill
08.2020 - 10.2022
High School Diploma -
Independence High School
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