Roberta Key

• Kept neat and organized apparel section by folding clothing on proper shelves and hanging up clothing on proper racks.
• Assisted in loss prevention efforts by monitoring fitting rooms, identifying suspicious behavior, and promptly reporting incidents to management.
• Preserved outlook of store by dusting, styling mannequin designs, cleaning and restocking merchandise.
• Displayed and organized products in store to help customers locate products easily.
• Greeted and interacted with over customers to assist in selecting and locating merchandise.
• Enhanced team performance by collaborating with colleagues to achieve daily sales goals and complete tasks efficiently.

Shopping for customers whom place online orders for pickup and delivery. In doing so, I shop, bag, and stage orders in a timely manner.

• Greeted customers entering store and responded promptly to customer needs.
• Welcomed customers and helped determine their needs.
• Worked flexible schedule and extra shifts to meet business needs.
• Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
• Helped customers complete purchases, locate items, and join reward programs.
• Built relationships with customers to encourage repeat business.

• Checked fitting room stalls and sorted merchandise to racks.
• Cleaned and maintained fitting rooms regularly.
• Utilized strong multitasking abilities to manage multiple customer requests simultaneously without compromising service quality.
• Organized clothing and accessories that customers had returned to fitting room desk.
• Answered customer telephone calls to provide information about store policies and available merchandise.
• Reduced theft by limiting number of items that each customer took into fitting rooms.