Roberta Lant

Ensured proper communication between medical staff and Italian patients.

Conducted lessons in Italian for entry-level learners.

Provided attentive care to infants and toddlers.

Managed all aspects of child care responsibilities.

Responding to phone inquiries efficiently.

Established initial connection with prospective clients.

Making presentations about the product

• Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
• Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
• Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
• Ensured accurate record-keeping with diligent data entry and database management for vital company information.