Roberta Stephens
Jacksonville,FL
Summary
Experienced educator and entrepreneur with a strong track record in promoting child development at Primrose School and The Goddard School. Excellent communication and problem-solving abilities, adept at cultivating positive environments to improve team performance and customer satisfaction. Proficient in lesson planning and providing exceptional customer service, resulting in high levels of developmental success and satisfaction.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Preschool Teacher
Primrose School at Glen Kernan
03.2023 - 11.2024
- Worked with children in multiple rooms. Talked with parents about daily care and progress of children
Owner/Operator
Family Ties Movers
05.2019 - 02.2023
- Spoke professionally with customers regarding complaints, gathering all necessary information to make educated decisions and address issues.
- Trained and motivated employees to perform daily business functions.
- Fostered strong professional network and partnership building skills to connect with quality leads.
- Cultivated a positive work environment, leading to higher employee retention rates and overall job satisfaction.
Pre-school teacher
The Goddard School
05.2010 - 04.2019
- In charge of the daily care and activities of infant class
- I create and implement lesson plans designed to enable infants to successfully reach important developmental milestones
- I communicate daily with parents about daily schedules and developmental goals of children
Education
Associate in Occupational Associates in Science - Theraputic Massage
Heritage college
Jacksonville, FL06.2008
Skills
Customer Service
Excellent Communication
Problem Solving
Works Independently
Team Player
Typing Skills
Quick Learner
Knowledge of Medical Terminology
Personal Information
Work Permit: Authorized to work in the US for any employer
Certification
- Early Childhood Education
- CPR/First Aid
- First Aid Certification
- CPR Certification
Assessments
- Building relationships for childcare providers, Proficient, 03/01/20, Building positive and productive relationships with families of children ages 0-3
- Customer focus & orientation, Proficient, 10/01/22, Responding to customer situations with sensitivity
- Early childhood development, Proficient, 01/01/22, Knowledge of the development of children ages 0-3 and of ways to foster that development
- Administrative assistant/receptionist, Proficient, 01/01/23, Using basic scheduling and organizational skills in an office setting
Timeline
Preschool Teacher
Primrose School at Glen Kernan
03.2023 - 11.2024
Owner/Operator
Family Ties Movers
05.2019 - 02.2023
Pre-school teacher
The Goddard School
05.2010 - 04.2019
Associate in Occupational Associates in Science - Theraputic Massage
Heritage college
- Early Childhood Education
- CPR/First Aid
- First Aid Certification
- CPR Certification
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