Roberta Wagner
Evansdale,IA
Summary
With a proven track record at John Deere for enhancing production line efficiency and quality control, I bring a strong mechanical aptitude and exceptional problem-solving skills. My experience in inventory management and commitment to safety compliance have consistently improved workflow and customer satisfaction.
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
34
34
years of professional experience
Work History
Assembly Line Production Worker
John Deere
Waterloo, IA
06.2008 - Current
- Identified defective parts or items needing rework during inspections.
- Completed accurate assembly work by positioning and aligning components.
- Reviewed finished products for quality and conformance to work orders, assigned grades and removed non-conforming pieces for recycling or correction.
- Assisted in training new employees on assembly line processes and procedures.
- Operated machinery, forklifts and other heavy equipment.
PSE Clerk
United States Postal Service, USPS
Dewar, IA
12.2022 - 02.2023
- Assisted customers with their postal needs, such as sending packages and buying stamps.
- Weighed parcels, calculating costs based on type, total weight and final destination.
- Processed money orders, certified letters, and other payment transactions.
- Help customers fill out change of address forms and reports for lost or stolen mail.
- Organized mail into appropriate categories and sorted them according to post office regulations.
- Sold stamps and money orders to mail customers along daily route.
- Handled undeliverable mail in accordance with established procedures.
- Utilized factors such as package shape and final destination to sort into correct bins for delivery.
- Maintained accurate records of all incoming and outgoing mail items.
- Sold stamps, services and packaging.
- Obtained receipts for registered and certain insured mail.
- Scanned documents for mailing purposes and generated labels for outgoing items.
- Managed household errands and other essential duties.
- Updated and maintained databases with current information.
- Managed inventory and supplies to ensure materials were available when needed.
- Completed day-to-day duties accurately and efficiently.
- Exceeded customer satisfaction by finding creative solutions to problems.
- Conducted system analysis and testing to identify and resolve technical issues or inefficiencies.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Secretary Manager
Wagner Auto Service
Waterloo, IA
04.1991 - 06.2008
- Maintained a high level of confidentiality in all areas of work.
- Organized and maintained documents, files and records.
- Performed general office duties such as photocopying, faxing, scanning.
- Determined staffing requirements, interviewing, hiring and training new employees.
- Performed basic bookkeeping duties such as reconciling accounts payable and receivable statements.
- Managed paper or electronic filing systems by recording information, updating paperwork and maintaining documents.
- Processed vendor payments according to established timelines.
- Answered telephones, directed calls, and took messages.
- Greeted visitors in a professional manner and provided them with assistance as needed.
- Assisted with the preparation of payroll documents for processing.
Education
High School Diploma -
Dunkerton Community High School
Dunkerton, IA01-1984
Skills
- Manual dexterity
- Inventory management
- Verbal communication
- Component assembly techniques
- Conveyor belt operation
- Part assembly
- Basic machine operation
- Time management
- Repetitive task endurance
- Work order review
- Basic math
- Quality control analysis
- Power tool usage
- Attention to detail
- Reading comprehension
- Tool handling
- Safety compliance
- Packaging techniques
- Safety procedures
- Workplace cleanliness
- Multitasking and organization
- Inspection and testing
- Workflow understanding
- Problem-solving
- Mechanical aptitude
- Production line efficiency
- Material handling
- Assembly techniques
- Critical thinking
- Equipment troubleshooting
Timeline
PSE Clerk
United States Postal Service, USPS
12.2022 - 02.2023
Assembly Line Production Worker
John Deere
06.2008 - Current
Secretary Manager
Wagner Auto Service
04.1991 - 06.2008
High School Diploma -
Dunkerton Community High School
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