Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Roberta Whiteplume

Bozeman,MT

Summary

Dynamic professional with a strong background in customer service and event management, notably at Wind River Hotel and Casino. Proven ability to enhance guest experiences through effective communication and attention to detail. Skilled in managing audio-visual setups and multitasking during high-pressure events, ensuring seamless operations and customer satisfaction.

Overview

3
3
years of professional experience

Work History

HR Student Worker

Wind River Hotel & Casino
Riverton, Wyoming
07.2025 - Current
  • Assisted in onboarding new employees.
  • Maintained employee records, and updated information in HR.
  • Provided service and attention to customers when face-to-face, or through phone conversations.
  • Provided administrative support to the HR team by completing various tasks that depend on the day.

S&L Industrial -Flagger

Susie Villa
Cowley, Wyoming
06.2024 - 08.2024
  • Stood at intersections directing traffic flow according to the changing needs throughout the day
  • Adhered to all safety protocols including the use of hard hats, reflective vests and proper clothing
  • Held stop and slow paddles to direct traffic around active work sites
  • Directed traffic away from work zones while maintaining safety regulations
  • Ensured proper placement of warning signs, cones and barricades in accordance with state regulations

Crew Member

McDonald's
Lander, WY
08.2023 - 12.2023
  • Cleaned restaurant area by sweeping floors, wiping tables and emptying trash
  • Provided excellent customer service to maintain a positive atmosphere for guests
  • Maintained an organized work area to ensure efficient operations
  • Processed takeout orders quickly to ensure timely delivery of meals
  • Completed opening and closing tasks such as setting up workstations, cleaning surfaces, and restocking supplies.

Entertainment Staff Member/ Summer Youth Worker

Wind River Hotel & Casino
Riverton, Wyoming
06.2023 - 07.2023
  • Managed audio-visual equipment setup, including microphones, speakers, and video screens.
  • Ensured customer satisfaction through friendly and professional interactions.
  • Coordinated catering team for event food and beverage setup, service, and cleanup.
  • Executed setup and teardown of equipment for large-scale events, conferences, and graduations.
  • Maintained cleanliness and orderliness of event areas throughout all phases of events.

Crew Member

McDonald's
Lander, WY
07.2022 - 12.2022
  • Cleaned restaurant area by sweeping floors, wiping tables and emptying trash
  • Provided excellent customer service to maintain a positive atmosphere for guests
  • Maintained an organized work area to ensure efficient operations
  • Processed takeout orders quickly to ensure timely delivery of meals
  • Completed opening and closing tasks such as setting up workstations, cleaning surfaces, and restocking supplies.

Education

Bachelor of Science - Nursing

Montana State University
Bozeman, MT
12-2029

High School Diploma -

Wyoming Indian High School
636 Bluesky Hwy Lander Wy, 82520
05-2024

Skills

  • Customer Service
  • Communication Skills
  • Time Management
  • Work Ethic and Integrity
  • Attention to Detail

References

References available upon request.

Timeline

HR Student Worker

Wind River Hotel & Casino
07.2025 - Current

S&L Industrial -Flagger

Susie Villa
06.2024 - 08.2024

Crew Member

McDonald's
08.2023 - 12.2023

Entertainment Staff Member/ Summer Youth Worker

Wind River Hotel & Casino
06.2023 - 07.2023

Crew Member

McDonald's
07.2022 - 12.2022

Bachelor of Science - Nursing

Montana State University

High School Diploma -

Wyoming Indian High School

Similar Profiles

CREATE PROFILE