Roberta Kesselring
Pittsford,NY
Summary
If you are looking for a candidate with experience, interpersonal skills and energy, I am currently looking for a company with a need for a true team player. I am a proven problem solver with a willingness to take on added responsibilities to meet team goals.
Overview
19
19
years of professional experience
Work History
Moving Concierge/Interior Decorator
Interior Motives
Rochester, NY
08.2021 - Current
- Managing clients' moves, working with them as they transitioned into their new space. Assisted clients in organizing and getting settling while advising on styles, layouts and overall design.
- Documented costs, tracked purchases and administered client budgets.
- Implemented a complete moving plan for 3 residential properties in 2022, consulting with clients in every facet of the move.
- Organized and maintained schedules for home consultations, customized room designs and staff meetings.
- Prepared invoices and handled payment processing for clients and suppliers.
Executive Assistant/Operations Manager
Gerstner Medical
06.2015 - 08.2021
- Oversaw internal operations, including sales support and marketing to improve brand positioning and growth
- Worked with the teams that led the concept and launch of multiple medical devices into the field
- Served as Corporate Culture Ambassador, as well as, developing programs for customer/employee appreciation
- Worked closely with funding sources, investors, government patent agencies, as well as vendors/customers
- Worked as a liaison between the company president and legal teams, accounting teams and marketing teams
- Human Resource/Benefits – on-boarding, payroll, training jr office staff, exit interviews
- Started as a personal assistant position, which led to total immersion in the company where I became part of many teams
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Processed travel expenses and reimbursements for executive team and senior management group.
- Worked with senior management to initiate new projects and assist in various processes.
- Coordinated events and worked on ad hoc projects with varying degrees of complexity.
- Executed basic banking and bookkeeping tasks.
- Distributed company-wide announcements, booked conference rooms and coordinated catering for staff and investor meetings.
- Used QuickBooks to produce monthly invoices, reports and other deliverables.
- Organized logistics and materials for each meeting, arranged spaces and took detailed notes.
Sales/Internal Operations/Software Implementation
Cameron Computers
01.1988 - 11.1998
- Focused on learning all aspects of the business to increase my involvement in the company
- Acquiring and expediting critical orders to field engineers through IBM, Compaq, Toshiba and HP Preferred Vendor Programs
- Trained individuals and groups with Dragon Systems Voice Recognition Software, consulting and developing systems to meet clients’ needs.
Education
Bachelor of Arts - Business, Secondary Education
Nazareth College
Pittsford, NYSkills
Strong Written/Oral Communications
Editing/Proofreading
Copy/Content Creation
Customer Service
Microsoft Office
QuickBooks
Complex Problem-Solving
Customer/Vendor Relations
Critical Thinking
Customer Satisfaction
Market Research
Excellent Attention to Detail
Marketing Support
Timeline
Moving Concierge/Interior Decorator
Interior Motives
08.2021 - Current
Executive Assistant/Operations Manager
Gerstner Medical
06.2015 - 08.2021
Sales/Internal Operations/Software Implementation
Cameron Computers
01.1988 - 11.1998
Bachelor of Arts - Business, Secondary Education
Nazareth College