Robert Alan Tweed
Jonesborough,TN
Summary
Dynamic professional with a proven track record in customer service and property evaluation, honed at Sigma Relocation and other leading companies. Excelled in building client relationships and expert negotiation, achieving significant customer satisfaction and repeat business. Skilled in marketing and lease administration, I bring goal-oriented strategies and a customer-focused approach to exceed expectations.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Apartment Locator
Sigma Relocation
Irving, TX
04.2012 - Current
- Provided customer service to customers face-to-face, through phone, and email communication. Helped locate a new place to live for customers through a database and product knowledge. Maintained repeat business with follow up emails and phone calls.
Customer Service Representative
Citibank
Johnson City, TN
04.2024 - 03.2025
- Handled calls on credit card situations. Helped with payments, corrections, increases and customer satisfaction with their card.
Lead Sales Associate
Boones Creek Liquor and Wine
Johnson City, TN
09.2021 - 03.2024
- Provided customer service on product information and built future business. Processed transactions on Point of sale cash and credit. Conducted inventory, ordered inventory, stocked and logged inventory into system. Upsold items on customer interests and needs. Opened and closed store and kept clean environment.
Education
Associate of Applied Science - Real Estate
Real Estate Career College
Dallas, TX08-1995
High School Diploma -
Science Hill High School
Johnson City, TN06-1981
Some College (No Degree) - Business Administration
Richland College
Dallas, TXSkills
- Marketing
- Property evaluation
- Goal oriented
- Expert negotiation
- Customer service-focused
- Leasing and sales
- Lease administration
- Client relationship building
Certification
- Texas Real Estate License
Military
- U.S. Army Field Artillery Surveyor Honorable Discharge Mar 1982 to Mar 1985
Timeline
Customer Service Representative
Citibank
04.2024 - 03.2025
Lead Sales Associate
Boones Creek Liquor and Wine
09.2021 - 03.2024
Apartment Locator
Sigma Relocation
04.2012 - Current
Associate of Applied Science - Real Estate
Real Estate Career College
High School Diploma -
Science Hill High School
Some College (No Degree) - Business Administration
Richland College
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