Engaged with customers to effectively build rapport and lasting relationships.
Helped customers locate products and checked store system for merchandise at other sites.
Provided positive first impressions to welcome existing, new and potential customers.
Boosted sales by conferring with customers to evaluate purchase requirements and recommend best-fit company offerings.
Solved customer challenges by offering relevant products and services.
Tracked stock using company inventory management software.
Developed, marketed and sold full range of products and support services.
Sales RepresentTive
Northwest Printing
Boise, ID
02.1990 - 02.1996
Developed and delivered engaging sales presentations to convey product benefits.
Met with existing customers and prospects to discuss business needs and recommend optimal solutions.
Surpassed sales objectives several consecutive years by cultivating productive client partnerships.
Implemented brand marketing and sales campaigns.
Journeyman Lithographer
Welsh Graphics
Welsh Graphics, ID
02.1980 - 02.1990
Shot camera from customer supplied art board, stripped film for proofing and plates for presses.
Kept a full and half web press along with 5 additional sheet-fed presses running by supplying plates for fountains.
Licensed Psychiatric Technician
Lanterman State Hospital
Pomona, CA
01.1974 - 01.1980
Took and monitored vital signs, administered medications and managed patient behavior.
Coordinated with medical and paramedical professionals to provide appropriate input and effectively formulate and implement treatment plans for patients.
Charted on each patient daily.
Treated clients and families with respect and dignity.
Assisted and counseled 14 patients daily.
Maintained excellent attendance record, consistently arriving to work on time.
Carried out day-to-day duties accurately and efficiently.
Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.