Summary
Overview
Work History
Education
Skills
Timeline
StoreManager

Robert D Moore Jr

Dallas,TX

Summary

Dynamic leader with proven expertise in customer service and inventory management, honed at Chair King Backyard Store. Excelled in enhancing customer satisfaction and streamlining operations, showcasing exceptional problem-solving and team leadership skills. Achieved notable improvements in staff training and customer relations, contributing to a positive and efficient store environment.

Overview

12
12
years of professional experience

Work History

Store Manager

Chair King Backyard Store
09.2018 - 02.2025
  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Assisted with hiring, training and mentoring new staff members.
  • Improved customer satisfaction through staff training in customer service and product knowledge.

Sales Associate

Ashley Furniture Homestore
12.2017 - 09.2018

Selling and scheduling deliveries for indoor furniture.

Sales Associate

Casual Living Patio Furniture
03.2013 - 09.2017

Selling of mid to high quality outdoor patio furniture and accessories.

Scheduled deliveries and pick ups.

Handling daily cash receipts.

Education

Diploma -

Bryan Adams High School
Dallas, TX

Skills

  • Customer service
  • Problem-solving
  • Customer relations
  • Multitasking and organization
  • Store operations
  • Training and mentoring
  • Store opening and closing
  • Team leadership
  • Friendly and positive
  • Outstanding communication skills
  • Team leadership and coaching
  • Inventory management
  • Cash management
  • Retail inventory management
  • Shift scheduling
  • Employee training
  • Inventory control
  • POS systems
  • Goals and performance
  • Team building and leadership
  • Team motivation
  • Sales expertise
  • Accurate cash handling
  • Opening and closing procedures

Timeline

Store Manager

Chair King Backyard Store
09.2018 - 02.2025

Sales Associate

Ashley Furniture Homestore
12.2017 - 09.2018

Sales Associate

Casual Living Patio Furniture
03.2013 - 09.2017

Diploma -

Bryan Adams High School
Robert D Moore Jr