Robert Demarco
Lyndhurst
Overview
2027
2027
years of professional experience
Work History
Delivery Driver
Shipt
Lyndhurst, NJ
2024 - Current
- Delivered groceries efficiently to customers, ensuring timely and accurate service.
- Navigated local routes effectively to optimize delivery schedules and reduce wait times.
- Communicated proactively with customers regarding order status and delivery updates.
- Utilized mobile app for tracking orders and managing delivery logistics in real-time.
Dispatcher
Jay Hill Repairs
Fairfield, NJ
03.2024 - 11.2024
- Coordinated daily dispatch operations to ensure timely material delivery.
- Monitored communication systems for efficient response to driver needs.
- Implemented routing strategies to optimize delivery schedules and reduce delays.
- Trained new dispatch staff on operational procedures and software tools.
- Managed high-stress situations calmly and effectively, ensuring timely assistance to those in need.
- Communicated with drivers and personnel to coordinate timely delivery of goods and materials.
- Managed conflict resolutions with customers, drivers and other personnel to encourage professional relationships and promote respect.
- Provided exceptional customer service to callers, remaining empathetic and patient during emergencies.
Dispatcher
Weldon Materials
Westfield, NJ
09.2017 - 11.2023
- As a Concrete Dispatcher, I was responsible for answering phones, taking orders, providing excellent customer service, and dispatching between 28-32 concrete mixers to multiple jobs sites per day
MET Associate
MET TEAM- Home Depot
Clifton, NJ
01.2014 - 01.2017
- As a MET Team associate, I was responsible for making sure all items in the store were properly stocked on shelves, making note of any low stock items and making sure those items have been ordered. I also provided help to any customer in need of assistance with locating items in the store, as well as answer any questions regarding use of items or general questions about items in the store
PROJECT MERCHANDISER
01.2009 - 01.2014
- Execute various projects and blitz activities. Cosmetic Reset Team Leader
ACOSTA SALES AND MARKETING
Walgreens and Walmart Rep
01.2012 - 01.2013
- Performed OSA Audits, produce audits, and other POG audits.
RETAIL PROJECT MERCHANDISER
Walgreens and Walmart Rep
01.2010 - 01.2013
- Supermarket resets, completed various projects and continuity calls. Walgreens and Walmart Rep.
Education
No Degree - Music Education
Kean University
Union, NJA.A - Music
BROOKDALE COMMUNITY COLLEGE
Lincroft, NJ06.2008
Skills
- Planograms
- Merchandising (7 years)
- Inventory Control
- POS
- Computer Operation
- Microsoft Excel
- Customer Service
- Microsoft Office
- Delivery Driver Experience
- Computer Skills
- Customer service
- Marketing
- Cash register
- Merchandising
- Driving
- Sales
- Microsoft Outlook
- Organizational skills
- Time management
- Dispatching
- Logistics
- Communication skills
- Cash handling
- Management
- Typing
- Project scheduling
- Data entry
- Phone etiquette
- Administrative experience
- Customer support
- GPS
- Transportation management systems
- Analysis skills
- Computer skills
- English
- Microsoft Access
- Windows
- Microsoft Word
- Leadership
- Multi-line phone systems
- Product demos
Additional Information
You can also reach me at 15512165681. Best time to reach me is early to mid-afternoon hours.
Timeline
Dispatcher
Jay Hill Repairs
03.2024 - 11.2024
Dispatcher
Weldon Materials
09.2017 - 11.2023
MET Associate
MET TEAM- Home Depot
01.2014 - 01.2017
ACOSTA SALES AND MARKETING
Walgreens and Walmart Rep
01.2012 - 01.2013
RETAIL PROJECT MERCHANDISER
Walgreens and Walmart Rep
01.2010 - 01.2013
PROJECT MERCHANDISER
01.2009 - 01.2014
A.A - Music
BROOKDALE COMMUNITY COLLEGE
Delivery Driver
Shipt
2024 - Current
No Degree - Music Education
Kean University