Robert Dylan Foster
Lawrence,KS
Summary
Dynamic professional with extensive experience at Oak Vix Group, excelling in operational management and customer relations. Proven ability to enhance event satisfaction through effective team leadership and training. Skilled in cash handling and problem-solving, consistently delivering exceptional service and fostering positive guest experiences.
Overview
7
7
years of professional experience
Work History
Assistant Concessions Manager
Oak Vix Group for KU Athletics
Lawrence, KS
09.2024 - Current
- Supervised concessions operations for KU Athletics events through Oak Vix Group
- Provided concessions and hospitality, contributing to event satisfaction
- Coordinated staff scheduling, shift coverage, and break assignments
- Trained team members on service standards, food safety, and cash handling
- Supervised athletic events, enhancing customer service experience
Front Desk Associate / Concierge
The Historic Eldridge Hotel
Lawrence, KS
08.2023 - 03.2024
- Greeted guests at historic hotel front desk with warm, professional service.
- Checked in arrivals and confirmed reservations using a property management system.
- Supervised check-in process, ensuring smooth arrivals and positive first impressions
- Resolved guest issues daily, enhancing overall satisfaction and experience
- Answered guest questions about rooms, amenities, and local area attractions.
Environmental Service Technician
LMH Health
Lawrence, KS
08.2023 - 12.2023
- Cleaned and sanitized hospital rooms, ensuring a safe environment for incoming patients
- Sanitized patient rooms and shared areas following LMH Health infection control standards.
- Disposed waste and linen according to LMH Health safety and isolation procedures.
- Collaborated with maintenance staff to maintain high hygiene standards in hospital facilities
- Restocked cleaning supplies and maintained equipment for daily Environmental Service Technician duties.
Production Assistant
NBC Universal
New York, NY
03.2023 - 04.2023
- Coordinated daily production schedules for NBC Universal studio crews.
- Prepared call sheets, scripts, and production paperwork for shoots.
- Coordinated and organized deliveries to television set, ensuring timely arrival of materials for production.
- Supported directors and producers during live and recorded segments.
- Prepared daily operations for television show FBI: Most Wanted to ensure seamless production flow.
Warehouse Associate
Amarr Garage Doors
Lawrence, KS
08.2022 - 03.2023
- Loaded and unloaded garage door panels, tracks, and hardware for Amarr shipments
- Picked orders using packing lists and warehouse labels
- Scanned inventory with handheld devices for accurate stock tracking
- Assembled and insulated garage doors, ensuring high-quality standards
- Prepared garage doors for international shipment, maintaining compliance with shipping regulations
Server/Bartender
Olive Garden
Olathe, KS
07.2021 - 08.2022
- Provided exceptional support to customers during peak hours, ensuring satisfaction and efficient service.
- Served entrées, appetizers, and beverages with prompt table service.
- Prepared and served food and beverages to enhance customer dining experience
- Took food and drink orders using POS systems.
- Greeted guests and presented the Olive Garden menu and daily specials.
Projectionist
Kansas State University Student Union Theatre
Manhattan, KS
01.2020 - 05.2021
- Operated projection equipment for Student Union Theatre film screening.
- Tested picture, sound, and lighting before each theatre showing.
- Processed films for public showing, ensuring high-quality viewing experience for audience
- Loaded film reels and digital media for campus presentations.
- Maintained cleanliness and organization of theatre, contributing to positive customer experience
Education
Bachelor of Arts - Theatre Performance
Kansas State University
Manhattan, KS05-2021
Skills
- Cash handling
- POS systems
- Inventory control
- Operational management
- Customer relations
- Logistics management
- Team leadership
- Employee onboarding
- Recruiting and interviewing
- Staff development
- Collaboration
- Teamwork
- Effective communication
- Problem solving
- Conflict resolution
- Self motivation
- Pitching ideas
- Writing
- Directing experience
- Script development
Timeline
Assistant Concessions Manager
Oak Vix Group for KU Athletics
09.2024 - Current
Front Desk Associate / Concierge
The Historic Eldridge Hotel
08.2023 - 03.2024
Environmental Service Technician
LMH Health
08.2023 - 12.2023
Production Assistant
NBC Universal
03.2023 - 04.2023
Warehouse Associate
Amarr Garage Doors
08.2022 - 03.2023
Server/Bartender
Olive Garden
07.2021 - 08.2022
Projectionist
Kansas State University Student Union Theatre
01.2020 - 05.2021
Bachelor of Arts - Theatre Performance
Kansas State University