Summary
Overview
Work History
Skills
Certification
Timeline
Generic

ROBERT "JEFF" GARRETT

Clear Lake

Summary

Seasoned Independent Insurance Adjuster with a proven track record at Pilot Catastrophe, adept in comprehensive damage analysis and utilizing Xactimate Estimating Software. Demonstrates effective communication, excelling in caseload management and policy analysis. Achieved resolution of over 500 weather-related claims, enhancing customer satisfaction through meticulous investigations and negotiations.

Overview

18
18
years of professional experience
1
1
Certification

Work History

Independent Insurance Adjuster

Pilot Catastrophe
Mobile
12.2022 - Current
  • Examined cause of claims through coordination with contractors, experts, and special investigation unit.
  • Resolved intricate problems by seeking appropriate support.
  • Managed claims adhering to ethical standards.
  • Coordinated management of multiple policy and endorsement scenarios for claim resolution.
  • Performed on-site inspections as required, assessed damages thoroughly, and engaged in claim negotiations with all parties.
  • Processed payments swiftly while closing files in a timely manner.
  • Analyzed policies and coverages for applicability to assigned losses.
  • Ensure timely updates about claim process and status to all parties.
  • Handled extensive reviews of weather-related damages in excess of 500 residential structures.

Owner/Operator

Darling Doodles and Poos
Clear Lake
03.2007 - Current
  • Directed strategic advertising campaigns to maximize outreach.
  • Oversaw production activities and supervised daily operations.
  • Oversaw timely dispatch of goods to end-users.
  • Managed customer interactions across multiple communication channels.
  • Established pricing models that balanced competitiveness with profitability goals.
  • Managed accounts receivable and payable, reconciled bank statements, and prepared financial reports.
  • Eliminated process discrepancies, implementing continuous improvements for scheduling procedures.
  • Developed and implemented strategies to increase customer satisfaction and loyalty.

Business Owner/Operator

Next Generation Contracting
Woodbury
04.2008 - 01.2012
  • Executed detailed evaluations to determine extent of storm-related home damage.
  • Collaborated with insurance adjusters to validate damage assessments.
  • Managed sourcing activities to secure essential resources supporting project completion.
  • Delivered timely updates on all ongoing projects to customers.
  • Directed team of managers, administrative employees, and sales associates.
  • Assisted with inspections by facilitating access and ensuring accurate evaluations for top insurance companies.
  • Contributed to uncovering fraudulent activities for American Family Adjusters.

Skills

  • Effective Communication
  • Comprehensive Damage Analysis
  • Experience handling Large Loss Claims
  • Completing estimates for home restoration
  • Xactimate Estimating Software
  • Claims investigation
  • Policy analysis
  • Casualty and property loss
  • Caseload management

Certification

  • Minnesota
  • Texas
  • Arkansas
  • Louisiana
  • Alabama
  • Georgia
  • South Carolina
  • Florida
  • Maine

Timeline

Independent Insurance Adjuster

Pilot Catastrophe
12.2022 - Current

Business Owner/Operator

Next Generation Contracting
04.2008 - 01.2012

Owner/Operator

Darling Doodles and Poos
03.2007 - Current
  • Minnesota
  • Texas
  • Arkansas
  • Louisiana
  • Alabama
  • Georgia
  • South Carolina
  • Florida
  • Maine

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ROBERT "JEFF" GARRETT