Summary
Overview
Work History
Education
Skills
References
Timeline
12

Robert K McGarrell III

Security Officer
775 E Broadway, South Boston,MA

Summary

Security professional with solid background in protecting assets and ensuring safety. Proven ability to assess risks, manage security protocols, and respond effectively to incidents. Strong focus on collaborative team efforts and adapting to evolving security needs. Reliable and skilled in surveillance, access control, and emergency response.

Overview

6
6
years of professional experience
8
8
years of post-secondary education

Work History

Security Officer

Mass General Hospital
01.2025 - Current
  • Acted quickly during emergency situations to reduce opportunity for damage and injury.
  • Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
  • Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
  • Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
  • Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
  • Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
  • Enforced security policies and removed violators, non-compliant and unauthorized individuals from premises to maintain safe environment.
  • Leveraged physical and verbal techniques to resolve conflicts.
  • Recorded observations and occurrences and interviewed witnesses to complete and submit incident reports.

SWING DRIVER

Fedex Express
07.2021 - 10.2024
  • Safely secured and processed all freight that was within my possession from on the road till offloaded at the FedEx facility
  • Provided excellent customer service by delivering items on time and in good condition
  • Communicated effectively with dispatch and customers to ensure smooth delivery operations
  • Adhered to company policies and procedures to uphold high standards of professionalism
  • Responsible for checking credentials of any person on fedex property without visible identification
  • Secured facility vehicles, entrances and exits
  • Trained approximately 40 people during my employment

INDEPENDANT COURIER CONTRACTOR

Self Employed
08.2021 - Current
  • Handled sensitive packages with care and attention to detail
  • Maintained accurate records of deliveries and pickups
  • Enhanced delivery efficiency by optimizing routes and time management strategies.
  • Expedited urgent deliveries by prioritizing tasks effectively under tight deadlines, without compromising quality or accuracy.
  • Provided excellent customer service during pick-ups and deliveries, fostering strong rapport with clients for repeat business opportunities.

TRANSPORTATION AGENT

MCCA
06.2019 - 02.2023
  • Transported passengers safely and efficiently to various destinations
  • Directed traffic/Pedestrians in/around the facility
  • Provided excellent customer service to passengers
  • Communicated effectively with supervisors to coordinate schedules and routes
  • Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification
  • Monitored and authorized entrance and departure of vehicles, cargo trucks, and visitors.
  • Communicated with security team and building supervisors using two-way radios and mobile phones
  • Acted as deterrent to prevent misconduct to allow business to conduct operations in safe environment

Education

CRIMINAL JUSTICE -

Bunker Hill Community College
Charlestown, MA
07.2021 - Current

ADMINISTRATION OF JUSTICE -

Salve Regina
Newport, RI
09.2018 - 05.2019

High School Diploma -

Catholic Memorial High School
West Roxbury, MA
09.2014 - 05.2018

Skills

  • Proficient in managing multiple tasks
  • Interpersonal communication skills
  • EMR
  • Flexible in dynamic environments
  • AVADE
  • Consistently dependable
  • De-escalation
  • CPR
  • Conflict Resolution
  • Report writing

References

  • Larry Kelly | Assistant Transportation Manager | BCEC | Boston, MA | 617-954-2119
  • Mike Guenthner | Transportation Supervisor | BCEC | Boston, MA | 857-263-0880
  • Stephan Wright | President of Now Delivery | Lincoln, RI | 401-640-2477
  • John Kane | Vice President of Expressman | Randolph, MA | 617-268-3445
  • Zinar Alaga | Operations Manager | Fedex Express | Boston, MA | 617-620-3271
  • Leonel Umanzar | Operations Manager | Fedex Express | Boston, MA | 857-248-2697
  • William Crossen | Operations Supervisor/SSPO | MGH Police & Security | Boston, MA | 617-726-2121
  • Robert White | Operations Manager | MGH Police & Security | Boston, MA | 617-726-2121
  • Kevin McLaughlin | Lead Security Officer | MGH Police & Security | Boston, MA | 617-726-2121

Timeline

Security Officer

Mass General Hospital
01.2025 - Current

INDEPENDANT COURIER CONTRACTOR

Self Employed
08.2021 - Current

CRIMINAL JUSTICE -

Bunker Hill Community College
07.2021 - Current

SWING DRIVER

Fedex Express
07.2021 - 10.2024

TRANSPORTATION AGENT

MCCA
06.2019 - 02.2023

ADMINISTRATION OF JUSTICE -

Salve Regina
09.2018 - 05.2019

High School Diploma -

Catholic Memorial High School
09.2014 - 05.2018

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Robert K McGarrell IIISecurity Officer