Excel
Robert Lester
CTO Fastrack Medical Billing Inc.
Bullhead City,AZ
Summary
I have worked in the medical industry and the computer industry for many years.
I have managed up to 20 employees both remote and on site.
As a business owner I am well versed in the expectations in performance and production.
My hobbies include researching and learning anything that increases my value to myself or others.
Additionally in my free time I designed automated computer macros that can automate almost any task on a computer that contains repetition in either data or userinterface usage.
There is always something to learn or something to improve everyday.
Overview
13
13
years of professional experience
Work History
Business Owner/Operator
Fastrack Medical Billing Inc.
Bullhead City, AZ
02.2009 - Current
- Put together realistic budgets based upon costs and fees for successfully operating business.
- Devised and deployed sales and marketing tactics to drive strategic growth and support achievement of revenue goals.
- Fostered CRM initiatives by promoting environment of interpersonal communication and customer service.
- Lent business acumen to meet day-to-day strategic objectives.
- Led screening, hiring and staff scheduling to maintain compliance with group goals.
- Served as principal stakeholder over organization's complete operations.
- Monitored staff performance, providing final-say assessment over inquiries.
- Oversaw end-to-end business processes to maintain proficiency and profitability.
- Spearheaded business-related aims to meet tactical planning initiatives.
- Optimized team hiring, training and performance.
- Consulted with customers to assess needs and propose optimal solutions.
- Assessed damaged materials and notified maintenance personnel of needed repairs.
- Trained and coached new and existing employees to boost staff productivity.
- Introduced new methods, practices and systems to reduce turnaround time.
- Entered income and expense details into business databases to track purchases and address variances.
- Studied market to determine optimal pricing of goods and capitalize on emerging opportunities.
- Prepared annual budgets with controls to prevent overages.
- Conducted audit inspections and independent checks to verify parts and materials.
- Worked with marketing teams to create print and online advertisements to bring in new customers.
- Achieved sales goals and increased revenue and profits through productive strategy development and organizational leadership.
- Evaluated suppliers to maintain cost controls and improve operations.
- Performed statistical analyses to gather data for operational and forecast team needs.
- Capitalized on social media platforms to increase market awareness and recruit sales agents.
- Employed prompt decision-making and in-depth research to resolve issues.
- Trained and motivated employees to perform daily business functions.
- Adhered to regulatory and policy changes and made necessary adjustments to maintain overall success.
- Prepared bank deposits and handled business sales, returns and transaction reports.
- Collaborated with stakeholders to verify delivery of desired quality requirements to distributors.
- Conducted target market research to discover customer needs and analyze competitor trends.
Education
No Degree - Fire Fighting
Riverside Firefighter 1 Academy
Riverside, Ca 05.2001 -
No Degree - EMT Certification
Mt San Jacinto College
San Jacinto, CA 05.2001 -
No Degree - Electrical Engineering
Western Governors University
Salt Lake City, UT 05.2001 -
Skills
Tactical planning
Operations management
Business process optimization
Strategic planning
Business administration
Staff Management
Project Management
Business Development
Staffing oversight
Software
Word
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
There’s no shortage of remarkable ideas, what’s missing is the will to execute them.
Seth Godin
Timeline
Business Owner/Operator
Fastrack Medical Billing Inc.
02.2009 - Current
No Degree - Fire Fighting
Riverside Firefighter 1 Academy
05.2001 -
No Degree - EMT Certification
Mt San Jacinto College
05.2001 -
No Degree - Electrical Engineering
Western Governors University
05.2001 -