Summary
Overview
Work History
Education
Skills
Additional work history
Timeline
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ROBERT MARTIN FOSS

Rohnert Park

Summary

Dynamic and adaptable professional with extensive experience at USPS, excelling in collaborative teamwork and warehouse safety protocols. Proven ability to efficiently handle packages and foster positive relationships, ensuring smooth operations and high customer satisfaction. Skilled in operating forklifts and committed to maintaining a safe and productive work environment.

Thorough team contributor with strong organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines.

Overview

33
33
years of professional experience

Work History

Package Handler

Fed Ex Ground
03.2021 - Current
  • Collaborated with team members to maintain workflow efficiency during peak periods.
  • Followed established procedures for handling hazardous materials, ensuring workplace safety.
  • Adapted quickly to changing priorities, demonstrating flexibility in fast-paced environment.
  • Used hand-held scanners and physical logs to accurately track item movements.
  • Removed jams and unblocked conveyor system to maintain flow of goods.
  • Supported team morale by fostering positive communication and collaboration among coworkers.
  • Communicated with supervisors about delays or other issues with shipments.

Retired Postal Employee

United States Postal Service
10.2009 - Current
  • Self-motivated, with a strong sense of personal responsibility.
  • Skilled at working independently and collaboratively in a team environment.
  • Excellent communication skills, both verbal and written.
  • Passionate about learning and committed to continual improvement.
  • Adaptable and proficient in learning new concepts quickly and efficiently.
  • Private contractor with Lyft,Inc providing transportation for individuals to various destinations

Customer Service /Retail Sales Associate

United States Post Office
10.2000 - 10.2009
  • Provided exceptional customer service, addressing inquiries and resolving issues efficiently.
  • Managed cash register operations, ensuring accurate transactions and balanced drawers.
  • Assisted in inventory management, restocking shelves to maintain product availability.
  • Trained new associates on operational procedures and customer interaction techniques.
  • Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
  • Developed strong relationships with repeat clients, leading to increased loyalty and return visits.
  • Consistently met personal sales goals through proactive engagement with customers and upselling techniques when appropriate.
  • Contributed to loss prevention efforts by maintaining vigilant awareness of potential theft risks on the sales floor and reporting suspicious activities as required.

Distribution Clerk

USPS North Bay P&DC
10.1997 - 10.2000

Operated high-speed letter sorting machines for distribution of letters to local post offices

Operated flat sorting machines for distribution of magazines ,catalogs,and news periodicals to local post offices

Manually sorted non-machinable items for distribution to local post offices

Responsible for timely dispatch of sorted items to local post offices and processing plants throughout the country

  • Maintained safety standards within the warehouse facility through regular inspections and adherence to OSHA guidelines.

Mail Handler Clerk

USPS North Bay P&DC
10.1992 - 10.1997
  • Operated automated sorting equipment to ensure efficient mail processing.
  • Coordinated workflows among team members to optimize delivery schedules.
  • Trained new staff on safety protocols and operational procedures.
  • Monitored inventory levels of shipping supplies, ensuring timely replenishment.
  • Assisted in troubleshooting equipment malfunctions, minimizing downtime during operations.
  • Utilized physical strength to move mail and packages of varying sizes and weights.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Maximized workplace safety with proper handling techniques for heavy or oversized packages.
  • Inspected mail for damages and took appropriate action to deliver in good condition.

Education

Bachelor of Arts - Biological Sciences

AlbionCollege
Albion, MI
06-1962

Skills

  • Manual handling expertise
  • Collaborative teamwork
  • Warehouse safety protocols
  • Package unloading
  • Efficient package scanning
  • Effective relationship management
  • Analytical reasoning
  • Efficient hand truck operation
  • Proficient in operating forklifts
  • Flexible in dynamic environments

Additional work history



Private contractor for Lyft,Inc , October, 2018 to present

    Provide transportation for individuals  requesting travel to various areas in the Bay Area

Timeline

Package Handler

Fed Ex Ground
03.2021 - Current

Retired Postal Employee

United States Postal Service
10.2009 - Current

Customer Service /Retail Sales Associate

United States Post Office
10.2000 - 10.2009

Distribution Clerk

USPS North Bay P&DC
10.1997 - 10.2000

Mail Handler Clerk

USPS North Bay P&DC
10.1992 - 10.1997

Bachelor of Arts - Biological Sciences

AlbionCollege
ROBERT MARTIN FOSS