Robert A. Nika
Springfield,Illinois
Summary
Motivated with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Results-oriented sales worker who engages with customers to help establish rapport. Proven track record of building customer relationships and successfully closing sales. Committed to delivering exceptional customer service and exceeding sales goals. Strong communication and interpersonal skills for providing superior customer service.
Overview
4
4
Territory Manager Koerner Distributor
Work History
Territory Manager
Koerner Distributor
12.2020 - 09.2025
- Worked with vendors and suppliers to support timely delivery of products and services.
- Established successful account relationships by building rapport and maintaining consistent contact.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Analyzed sales data to identify areas for territory improvement and implemented strategies to maximize sales growth.
- Implemented promotions and marketing campaigns to increase territory sales and brand awareness.
- Managed accounts to retain existing relationships and grow share of business.
- Exceeded sales quotas and increased profitability through effective sales strategy and business planning. Hit PFP goals regularly.
- Communicated product quality and market comparisons by creating sales presentations.
- Built relationships with customers and community to establish long-term sales growth.
Wine and Spirits Assistant Manager
Hy-Vee
Springfield, IL
12.2019 - 01.2021
- Work with vendors to set up inventory
- Stock and face the store
- Assist customers when needed
- Set up displays
- Maintain stock
- Completed regular inventory counts to verify stock levels
- Worked to grow knowledge of all alcohol products and brands
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Amazon Sales
Self Employed
Springfield, IL
01.2016 - 01.2019
- Bought and sold items on Amazon
- Sought out deals on bulk inventory to resell at a profit.
- Managed time efficiently in order to complete all tasks within deadlines.
- Worked effectively in fast-paced environments.
Maintenance Technician
Green Family Stores
12.2011 - 01.2015
- Assisted and worked General Construction
- Lawn and Ground Maintenance
- Car detailing and line
- Followed instructions from supervisor regarding daily job tasks and duties.
- Followed safety protocols to minimize workplace accidents.
- Followed work orders and specifications for machine and equipment replacement, repair, or maintenance.
- Maintained restroom functionality by repairing leaking faucets, clogged toilets, and other equipment.
- Installed new locks, door handles, and door closers.
Education
Bachelor of Science - Kinesiology
01.2008
- Graduation May 2008
- GPA: 3.6/4.0 GPA
Associates Degree - Science
Skills
- Microsoft Word
- Microsoft Excel
- Collaboration
- Customer service
- Critical thinking
- Goals and performance
- Time management
- Territory management
Awards and Honors
Head Varsity Baseball Coach – Girard High School 2008, Dean’s List – Southern Illinois University Edwardsville 3 Semesters, General Assembly Scholarship 2006-2007, Lincoln Land Community College – Baseball Scholarship 2003-2005
Coaching
- Girard High School, Girard, Illinois 2008
- Head Varsity Baseball Coach
- Develop and organize practice plans
- Monitor students academic performance
- Evaluate and assess players
References
John Ryan
Koerner Distributor
Supervisor
Johnr@koernerdistributor.com
217-971-0332
Caylan Hill
Koerner Distributor
Manager/Supervisor
Caylanh@koernerdistributor.com
217-302-2191
Timeline
Territory Manager - Koerner Distributor
12.2020 - 09.2025
Wine and Spirits Assistant Manager - Hy-Vee
12.2019 - 01.2021
Amazon Sales - Self Employed
01.2016 - 01.2019
Maintenance Technician - Green Family Stores
12.2011 - 01.2015
Southern Illinois University Edwardsville - Bachelor of Science, Kinesiology
Lincoln Land Community College - Associates Degree, Science